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      ROI Call Center Solutions

      Part of Connexus Resource Group

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      ROI Call Center Solutions reviews

      3.1

      49% would recommend to a friend

      (257 total reviews)

      Rob Schow

      64% approve of CEO

      45% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Culture & values

      2.9

      Senior management

      2.4

      Compensation and benefits

      ROI Call Center Solutions has an employee rating of 3.1 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      257 reviews
      4.0
      Sep 6, 2017

      ROI

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work around agents and managements schedules, work with the management to make sure things are running smoothly, very fair with the agents, working one on one with them to make sure they understand their jobs and what they need to be doing everyday to continue to be awesome.

      Cons

      There is cons to EVERY job, I would have to say the pay is something that can improve here, and doing more reviews with agents and management to coach and let the agents know what area's to improve to be making more money and keeping them here.

      1.0
      Jul 19, 2017

      DO NOT WORK HERE - Joseph A. Bank Project

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It can be really fun to go to work if you sometimes

      Cons

      - The majority of management doesn't know how to work the systems, so they are completely useless when you ask questions. - Management doesn't seem to have set schedules for when they work - Managers & Trainers just leave work, for no reason, whenever they want and usually don't bother coming back that day. - Lack of authority figures - Lack of professionalism

      Viewing 238 - 240 of 257 Reviews
      Related searches: ROI Call Center Solutions jobs | ROI Call Center Solutions salaries | ROI Call Center Solutions benefits | ROI Call Center Solutions interviews
      ReviewsROI Call Center Solutions reviews

      Glassdoor has 260 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.