Item: ROI Call Center Solutions
Rating: 5
Author: Current employee - Customer Service

Question 1

Does ROI Call Center Solutions pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 6% over the last 12 months.

Question 2

How satisfied are employees working at ROI Call Center Solutions?

Accepted Answer

49% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ROI Call Center Solutions 3.1 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at ROI Call Center Solutions?

Accepted Answer

Customer Service Representative (63), Customer Service Representative (CSR) (27), Customer Service (8), Agent (7), Team Lead (7), Customer Service Agent (6), Supervisor (6), Call Center Representative (5), Call Center Agent (4), Case Manager (4), Customer Service (CSR) (4), Recruiter (4), Account Manager (3), Customer Service Supervisor (3), Analyst (2)

Question 4

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

Accepted Answer

"Meet great people." ((in 8 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Great flexible  hours with employees' schedules." ((in 6 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews)); "The account managers (Angela to be specific) are amazing." ((in 4 reviews))

Question 5

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

Accepted Answer

"Low pay and never any raises" ((in 33 reviews)); "Not good enough training" ((in 11 reviews)); "The pay and benefits are abysmal" ((in 8 reviews)); "Time off is hard, but if you ask in advance you can usually get it off" ((in 7 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews))

Question 6

What are the top reviewed ROI Call Center Solutions locations?

Accepted Answer

American Fork, Lindon, Salt Lake City, Billings, Houston, Dallas, Lehi, Pleasant Grove, Orem, Missoula, Columbus, Utah, Rexburg, Moab, Spanish Fork, South Jordan, Springfield, Albany, Clinton, Lawton, Oklahoma City, Imperial, Beaumont, Fort Worth, Eagle Pass, Conroe, Humble, Katy, Texas City, Killeen

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