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      ROI Revolution

      Engaged Employer

      ROI Revolution reviews

      4.2

      81% would recommend to a friend

      (118 total reviews)
      avatar

      Timothy Seward

      86% approve of CEO

      75% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.1

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Career opportunities

      ROI Revolution has an employee rating of 4.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ROI Revolution employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      118 reviews
      3.0
      Jun 16, 2020

      Good place to start your marketing career

      Strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Overall good work culture. Everyone is super friendly and helpful, and many employees are friends outside work. Good for people relocating or looking to meet new people. • Onboarding process is very smooth, which can’t be understated in comparison to larger corporations. Entry-level employees will receive individualized training and be slowly ramped up before being expected to be autonomous. • You’ll come out with a huge breadth of knowledge of ecommerce, data analysis, marketing concepts, KPIs, and also soft skills like presentation skills. This is extremely applicable to any future job. If you do the standard 2-3 years at ROI you'll have enough skills to get a great next job. I'd recommend ROI to any grad or someone early in their career looking to transition to digital marketing. • You have a great deal of autonomy, especially for entry-level roles. You and your direct peer of your "pod" will get to do your own thing as a pair, likely with minimal interference from your manager. It can be empowering and will really allow you to grow your skills fast. • Though you’ll be siloed to one service, you’ll still touch and collaborate with many lines of business like PPC, social media, marketplaces, SEO, CRO, sales. • The facilities are very nice. You’ll get a large standing desk, 3 monitors, a nice office chair, and ROI won’t spare an expense to get you a mouse/keyboard you want if it’ll help you do your job better. The game room and gym is a nice plus but they rarely get used by employees since they are well, working. • The benefits package truly is incredible for a single person. Fully covered health/dental, decent 401k match.

      Cons

      • Long-term career options are limited. You can easily go from an analyst to a strategist and receive merit increases, but beyond that no other kinds of roles really exist other than management roles, which are very few and far between, and will be taken by employees who have been sticking around waiting for one to open up for 5+ years. This is more so an agency thing than anything else, though. • Because of this, ROI does have a higher turnover rate than what you’ll experience at other non-agency companies. This can lead to friction with transitioned clients, and can be demoralizing to employees when many of their peers leave one after another. However, this should be expected at an agency. • If you are an analyst, you will be paid hourly, which doesn’t necessarily promote efficiency. Many hourly employees (mostly analysts) will put in long hours doing useless extra busy work just to make a decent paycheck. • Senior management can be challenging. They stay pretty removed from the goings-on of the individual contributors for a company of less than 200 people and are resistant to organizational/structural change unless there is significant outcry from the ICs. And even then, change is very slow to happen, though more has been happening recently, so this could spell a positive trend. • A lot of your fate is based on luck of the draw of where you land. If you work in client services, you'll be paired up with a peer that you will work on ALL of your accounts with and will essentially learn everything from. New employees will only be as good as their more senior peer unless they actively seek knowledge out elsewhere. While most employees have good or at least professional relationships with their peer (which allows them to grow), some are not so lucky. • There will be a ton of useless meetings that you’ll have to go to. Some days it isn’t a big deal but on days where you have a ton of work to get done, its frustrating. • Work from home policy is one day a MONTH (you can get another one, but for extenuating circumstances). This is an extremely antiquated policy for a tech-forward company.

      avatar
      ROI Revolution Response
      6y
      Thank you for providing such thorough feedback. I am happy to know that you got so much out of your time with us at ROI. We invest a lot in our employees and I’m glad you saw that displayed in onboarding, training, benefits and our work environment. We have intentionally created many different channels to hear from all of our employees, including in-person skip level meetings with all reports of reports, Open Office Hours held multiple times a week and many survey options; I’d encourage anyone with feedback to utilize those channels or simply swing by given my open door policy. I fully agree with and support your sentiment regarding finding more pathways for some of our Client Services roles. It is something we continue to work toward, and are always brainstorming new roles and ways to encourage learning across the organization. You’ll also be happy to know that we expanded our WFH policy a few months ago, and there is no longer a cap! Team members can simply talk with their managers about working from home as managers know their team members best. Thanks again for your feedback! Best, Petra
      5.0
      Apr 24, 2020

      Dynamic Environment, Top Notch Coworkers

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tons of opportunities for specialized education highly relevant to today's digital marketing industry. Employees are motivated and kind. There's always something new and impactful to work on or learn about. Benefits are excellent.

      Cons

      Can be challenging to adjust to working with clients with many different personalities and measures of success.

      5.0
      Apr 20, 2020

      Genuinely cares about the people

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      This has always been a great place to start a career, but as the team has grown-up, the company has been reactive in helping this to become a great place to continue to grow your career. It's always been great to see the care that the teams have for clients - and we've got some great ones - but also to see more pushback on making sure that we're only working with great clients. Everything that ROI is capable of controlling is in good shape, the work environment, people, benefits, etc. There's a better opportunity to grow with the introduction of new positions and the receptiveness to creating your own place and position within the company as long as it helps the company continue to grow and thrive. As a company in tech, it's got the usual perks - snacks, games, company meals - all in place to support the team and I think it works to help create a positive work environment. I've been here over 5 years and I've stayed because I've kept earning a spot up, I work with great people, and I believe in the work that we do. Keep it up.

      Cons

      No job or company is perfect, and ROI has definitely had some growing pains to get us to this point. The last 2 years in particular have had challenges as leadership has struggled to find their footing, but I think that the last 6 months have re-oriented the company towards the original goal of growing and serving brands - but also growing the careers of the employees. There used to be one path up and if it didn't work for you then tough, but now there are more options to grow and advance your career, with more in the pipe. The biggest complaint I see is that there are restrictions on WFH, but I'm optimistic that with increased flexibility offered in February, and now a proof of concept with the entire team remote because of Coronavirus, this challenge will be a thing of the past. On client services, the workload can sometimes be a lot (highly seasonal business) but the infrastructure of the company has changed to even the load between team members. Just keep listening to your employees!

      avatar
      ROI Revolution Response
      6y
      Thank you for sharing your experience and for your dedication over the last 5+ years. As you’ve highlighted, we collect feedback often and work hard to evolve for our clients and employees. I’m delighted to hear that our recent changes to flexibility and expanded career options make this a company you want to keep growing with. If you have big ideas, I’d encourage you to share them directly with me during Open Office Hours. Let’s think big together! Best, Petra
      Viewing 55 - 57 of 118 Reviews
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      Glassdoor has 131 ROI Revolution reviews submitted anonymously by ROI Revolution employees. Read employee reviews and ratings on Glassdoor to decide if ROI Revolution is right for you.