ROI Revolution reviews

4.2

81% would recommend to a friend

(118 total reviews)
avatar

Timothy Seward

86% approve of CEO

75% positive business outlook

ROI Revolution has an employee rating of 4.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ROI Revolution employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

118 reviews
5.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

There is a lot of flexibility in your day to day activities. I've never felt micromanaged here. All of my managers have always trusted their team to get their job done well. There is plenty of opportunity to take on projects and focus on developing your career outside of your day to day role. Amazing people that are hard working, smart, and truly fun to work with. I enjoy collaborating with my team everyday. I always feel supported by my team members because they are always willing to lend a helping hand. Working at an agency with 6 services allows for lots of opportunity to expand your knowledge to become a digital marketing expert. Great benefits.

Cons

Employee churn has led to more frequent client transitions, which can cause stress to people who remain at the company.

avatar
ROI Revolution Response
6y
Thank you for your feedback! It sounds like you’re really enjoying the high level of autonomy you have, as well as the great people you work with each day. In regards to your comment about stress, I agree that this is an opportunity for us. Currently, two of our departments are partnering together to look for tangible ways to a) reduce stress for our employees and b) provide healthy outlets for the stress that does exist (since every job comes with some level of stress). We’re optimistic that we will be able to find some creative ways to accomplish both of those goals! Of course, if you have specific ideas based on your unique perspective, please come to my weekly Open Office Hours to discuss further. Best, Barbara
1.0
Jul 18, 2019

Take your talent somewhere else

Recommend
CEO approval
Business Outlook

Pros

Free snacks and variety of free drinks

Cons

Would like to start this by saying I am not a disgruntled employee who was fired, I have been in the professional world prior to this job and there are some big red flags to be aware of. -They recruit right out of college for very cheap labor, making you sign a GLOBAL non-compete which is unheard of for an agency so small (and quite frankly no one outside of Raleigh knows who ROI is so why do they care). Expect a very low salary and not having the option of going to another agency -Since most of the employees that are right out of college they are still in "party mode", drinking and hooking up with each other making it for an awkward work environment -The employees that do get promoted to leadership roles have no idea what they are doing and lead teams where they have no knowledge or prior experience in the area -No proper training -There is a very high turnover rate, something to consider when looking at a company -Huge lack of trust and flexibility. They allow 1 work from home day a month, but not for 9 months after your hire date. They try to show flexibility by having a leave early and come late day twice a month, but you are not paid for that, or anything that causes you to be gone for more than 21 minutes. Most other companies understand that life happens and if you need to leave an hour early one day for a dentist appointment, it's not a big deal why dock your compensation. Other companies trust that you will get your work done without needing to be tracked. Not ROI. -Team leads and management don't fight for their employees, they only follow what HR wants -Raises are only within your "band" so very small and no room for negotiation These are only a few of the cons. There are so many amazing companies in the RTP area, I suggest you look there instead.

avatar
ROI Revolution Response
6y
Thank you for feedback, I'm committed to creating a place and a culture where we are excited to come to work every day and both new and experienced team members can grow their career so I'm disappointed to hear about some of your experiences. A few thoughts: You're right that we recruit from local universities (for internships and entry level positions) but we also devote a significant amount of our recruiting resources to identifying and sourcing candidates with outside work experience like you. Because much of the work we do for our customers is highly unique we are most often able to help someone who is 'smart and can get things done' enter a field without specialized experience. Over the last few years I've led our shift to becoming a well-recognized, full service digital agency for large, internationally known brands and because of that it's led to a couple instances where someone who leads a team is new to that specific service but those instances are rare. Typically a team lead has a good number of years of experience in the service (either organically or through professional experience). Proper training and continuous learning are things we work hard to provide to our team members. Our Learning and Development team provides a variety of resources for employees regardless of their role and tenure. For example, we have new hire training programs, soft skills trainings, technical trainings, hands-on workshops, new hire mentorship programs, new manager mentorship programs, and leadership training, just to name a few :). We utilize a combination of internal subject matter experts, research-based approaches and external resources to provide employees with the best content possible. Given our focus on growth for both our clients and our employees, this is an area we in which we will continue to invest. In addition to formal "classroom" style training, I'm a big believer in pairing, something we do extensively on our dev team, to foster a learning environment, eliminate towers of knowledge, and teach/question one another in the specific technical discipline we're working in. It's something that I'm focused on expanding in the near term. And while we have added additional flexibility that allows for manager discretion when "life happens", for the most part that kind of collaborative effort requires people to be in the same place at the same time. Finally, our compensation and benefits package for all positions in the company is more than competitive against the market. While it's rare today that someone grows their career at one company for life, ROI Revolution has dozens of employees who have started here and grown their career and income significantly, many for 5, 10+ years. As always, I'm open to thoughts on ways to more completely appreciate the hard work that goes into delighting our clients every day; feel free to talk with me directly about this if you have any further ideas or even additional feedback on anything else: timothy [at] roirevolution [dot] com or x4202. -Timothy
5.0
Jul 15, 2019
Recommend
CEO approval
Business Outlook

Pros

ROI Revolution is full of driven, smart, kind humans who enjoy what they do. Teams, throughout the company, are truly that, teams. If you enjoy celebrating successes, supporting struggles, and all that comes with being a part of a team, you’ll enjoy being a part of this organization. The people make ROI Revolution a great place to work and ROI Revolution is dedicated to its people. Growth, learning and development are a huge part of the company culture. Growth mentality is a regular talking point throughout the organization. Change, evolution, and opportunity are some of the most encouraging things about working with a ever-growing company. Have a great idea? You might just be resolving an issue that leads to a new business venture, a new service offering, or a new department. Being a part of that growth is exciting. Senior Management and HR truly care about the engagement of the employees and work hard to ensure any issues that arise are addressed and measures are put in place to improve policies and procedures for the benefit of all.

Cons

Increased flexibility continues to be an area of opportunity. Work from home days are available, but limited. Core hours are firm with required use of PTO for early departures/late arrivals. Over time this flexibility has improved, but there is still room for improvement. The company is dedicated to increasing diversity and building an inclusive environment; Additional flexibility that supports working parents will be a crucial step for recruitment and retention efforts that align with that mission.

Viewing 61 - 63 of 118 Reviews

Glassdoor has 131 ROI Revolution reviews submitted anonymously by ROI Revolution employees. Read employee reviews and ratings on Glassdoor to decide if ROI Revolution is right for you.