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Rackspace Technology

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Rackspace Technology reviews

3.5

60% would recommend to a friend

(3,772 total reviews)

Amar Maletira

48% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Aug 4, 2015

Used to be a fun place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of exposure on the Support teams. Terrible place to be for anything beyond support e.g. Engineering, or Product Management.

Cons

Re-orgs are constant, and impact any sense of momentum for producing results. No big vision at work Lots of middle-management No standards for getting recognized. You get promoted because of who you know, and not because of your hard work and competency. Lower pay as compared to market. No consideration for personal life and balance by the management due to constantly shifting management.

2.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

- No dress code. - Lenience with being on time. - Tons of classes. - Excellent healthcare and plenty of Paid Time Off - Team outings, free food, lots of parties - Smart people all around. - Lots of resources for learning! - Transparency from upper to middle management - Flexibility / independence on the floor. - Good stepping stone.

Cons

- Little work/life balance. You will meet some great people, and it can easily envelop your social life. - While there is flexibility on the floor, this also comes with ambiguity. - Departments ping-pong work against each other; there is frequently "pushback", no willingness to work together. The culture "friends and family" is dead. - Too sales-driven - they are selling business models that do not exist (we are expected to provide Fanatical Support, with frivolous layers of disclaimers) - Poor, if non-existent internal documentation - Unclear escalation paths - Perhaps *too* much transparency at times? i.e. coworkers using "company morals" to get away with sloppy work - Rules are not enforced. Many people get away with doing little to no work - Rampant drinking - very frat-like, competitive partying. - Too many changes released preemptively (broken products, lack of official training) - Extremely loud environment. "Drinking from the Firehose"

3.0
Dec 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Some management and most team members are great, fantastic people to work with. The culture is close to that of what would be experienced at google, netapp, or other big fortune companies. Snacks, Drinks, Outings. From the beginning they make you really feel like you're part of something big. They have some great tools to work with that make your job a pinch easier but doesn't make everything a piece of cake obviously. Advancement is encouraged and more than welcome to anyone willing to take it on.

Cons

I say some management are great to work, but most are not. Some in particular will actually lie to your face towards upper management just to escape any trouble they may face by making bad decisions. When those specific people aren't lying? They're assigning you projects or some emergency fixes for you to do, then turn around and take full credit for it without acknowledging you. The communication between departments are severely non existent. The left hand doesn't know what the right hand is doing type of company to be brutally honest. Very talented bottom line employees come with fantastic and amazing ideas and the ideas never reach implementation. There are typical "clicks" in the company, and if you're in that "click", you have nothing to worry about. I had an idea to implement a new global process in summer of 2014, it was shot down due to the current process working "okay". Winter of 2014, they are now working to revise the entire process using my exact ideas and being credited to someone else. These are the main issues which led me to leave. Finally, the company pays lower than the market average and the worst part of it is? They will tell you they're fully aware that they aren't paying everyone nearly enough, but have no immediate plans of correcting the issue. I believe that was the trigger for me to start looking around for another job. I wasn't going to stay with a company that admits the issues but sweeps it under the rug. It was a polite way of slapping everyone in the face.

Viewing 88 - 90 of 3,772 Reviews

Glassdoor has 4,021 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.