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Rackspace Technology

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Rackspace Technology reviews

3.5

60% would recommend to a friend

(3,772 total reviews)

Amar Maletira

48% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Aug 6, 2021

Beware

Recommend
CEO approval
Business Outlook

Pros

Working with some of the best minds in the business.

Cons

The ELT is on a mission to dive away talent and replace them with cheap off-shore labor. They are single handedly driving the business into the ground for the singular purpose of finding the cheapest common denominator to maximize profits, while ruining the customer focus that Rackspace used to be known for. Health insurance is marginal at best. It gets worse every year. 401k matching is a joke. The ELT purposely removed transparency as a core value and it shows.

1.0
Jul 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- I really enjoyed Rackspace when I joined. I was fortunate enough to work on the cloud side of the house, which was supposedly the "tip of the spear" for their growth. - Benefits are pretty decent. Front loaded PTO, paid volunteer time off. - WFH friendly - The HQ, called the Castle, is a great space. It's built in a former mall. Really well done, but empty these days. I doubt it will go back to its former glory.

Cons

- They had no merit increases after 2020 being supposedly a record winning year. Bonus was below target as well. Are you kidding me? - Rackspace made a big deal about their growth areas (private and public cloud), but they don't invest in them very well. "Investment" is buying other companies to add "capabilities" but then integration is poorly executed and it's a mess. Even if you're a high performer, you will not be invested in. - Management turnover is insane. We had 6 VPs for my org in the 3 years I was there. No one was there long enough to actually change the place. Musical chairs also with direct managers, I had 5 different direct managers, again in just 3 years. This impacts your performance review. - Internal candidates are generally not promoted. Outsiders or people from new acquisitions are put in charge. - All the good people have left or are leaving soon - Lots of dead wood/non-contributors (pray you don't get them on your projects) - Ditched Slack for Teams to save a few bucks. Everyone hates Teams, productivity went down and communications got harder. - Any sense of professional pride and the "Fanatical Support" that made the company are gone. - These guys are trying really hard to be DXC. No wonder, the senior management team are all ex-DXC. Surprise, surprise! - If you're not involved with cloud, you have a target on your back - Focus nowadays is cost cutting, most hiring in low-cost countries. - No one cares if you're overworked, because everyone else is (except afforementioned deadwood). People leave and aren't backfilled. Kiss your health goodbye unless you're part of the deadwood class.

1.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Not really a lot now days, this place use to be the "tech mecca". A few years ago I would have had a list a mile long. But now days there is very little if any "pros" left for working at this company.

Cons

New leadership at the top could care less about tech talent. They have been outsourcing all roles and we have been hemorrhaging talent for years. I dont see any real future with this company due to the brain drain that has occurred. There is nothing to keep talented folks here nor bring them in. No real investment for the future other than buzz words and anything to make the short term stock price go up. No real future in this company for anyone that wants to do technical work. I would only use this place a a stepping stone. Ideally just avoid this place all together and get a job at a company where they actually value talet.

Viewing 94 - 96 of 3,772 Reviews

Glassdoor has 4,021 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.