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Rackspace Technology

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Rackspace Technology reviews

3.5

60% would recommend to a friend

(3,772 total reviews)

Amar Maletira

48% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Aug 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Great, smart people who really care about the clients. Knowledge base is terrific, laid back atmosphere in the Racker support world.

Cons

Very immature decision making, lots of good ol' boy networking, so if you aren't in the club..you're out. Sales culture is pretty unrealistic and turnover is over 50% a year-worst that I had ever experienced. Had lots of potential before, all that has changed with new management that panders to leaders, they are total "yes" men.

1.0
Aug 17, 2024

Tough times

Recommend
CEO approval
Business Outlook

Pros

I like the people I work with, and they understand the technology and product very well. When they have good ideas, we work hard on pushing them through.

Cons

This place will kill you emotionally. Leadership doesn't look at the intangibles, they focus on the numbers. There's no concept of growth, just ensuring that numbers are hit, at any cost. Layoffs after layoffs to ensure we hit the right number for the stockholders, which is a joke at $2 a share. Rackspace acquires companies, and then takes a year or two to dismantle what made them successful, and proceeds to destroy what it used to be. This place will kill you mentally. Amar will talk about how great things are, and then the next week we'll layoff another 10% of the workforce. He won't be happy until 90% of the company is offshored. I wish the market was better, because once you're here long enough, you don't know how to escape this place.

1.0
Oct 21, 2021

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- I have met and been lucky to work with some amazing people. - While it seems riskier to do so now, there is the flexibility to run an errand, go to apportionment or deal with family matters as needed.

Cons

- Pay is below market value in almost all positions. - There is no career pathing if you want to be more than an individual contributor. - There are no meaningful raises. - Teams are denied back-fills or told they could only hire from low-cost regions (Mexico or India). - Jobs are eliminated or "best-shored" at an increasing pace. - C-Levels are unaware or do not care about the fallout from their decisions around priorities or staffing. - People are laid off, or reprioritized, and then your group gets the luxury of meeting with C-Levels every week to explain why your numbers are down. - ELT demands high output while also denying us the necessary tools, resources, and headcount to meet these demands. - Critical tools and resources are eliminated in the guise of consolidation and increasing efficiency but are all about cost-saving measures. Leadership is too cowardly to come right out and say that. - Constant change in leadership at every level means we are always pivoting messages and tactics. - Everyone is rushing around to show leadership that they are doing something, but a lot of that work isn't impactful or revenue-driving. - High performers are lucky to be rewarded with more work and responsibilities and nothing else to compensate them or help them get this new workload done. - No consistency of leadership. In my time here I've had 11 manager changes - after two per year. There have also been seven or more sales leaders, six CMOs, and four CEOs - all with their own agendas and goals which means we are constantly activating on new messaging and priorities.

Viewing 106 - 108 of 3,772 Reviews

Glassdoor has 4,021 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.