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Rackspace Technology

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Rackspace Technology reviews

3.5

60% would recommend to a friend

(3,773 total reviews)

Amar Maletira

48% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 8, 2019

Not the company they claim to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The genuine people are what make it a decent atmosphere. The PTO program isn't as great as vacation packages at other companies but is better than average.

Cons

Low salary, low bonus payouts, a high workload, constant fear of layoffs, and no real direction from leadership. The company, as a whole, seems to be lost and stuck in it's infancy. The culture they offer as a major selling point is dead and gone. The recent rebranding offers the same ol beater with a fresh coat of paint to employees.

avatar
Rackspace Technology Response
7y
Hi Racker - it sounds like you might have some ideas on how we can improve the Racker experience. If you are willing to share, we welcome the feedback at rackerexperience@rackspace.com.
2.0
Jan 20, 2019

But, this is "Rackspace"!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are some of the best and most talented I have ever worked with.

Cons

As soon as a company comes into San Antonio requiring these types of talents they will be filled quickly. Rackers will leave in droves. There is absolutely no room for growth. You may get promoted from L1 to L2 but your job will be exactly the same. Most front line managers are alright. Middle management is horrible. I didn't even know Earthlink(Yes, the company) was still around until we got their CEO.

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Rackspace Technology Response
7y
Rackers are amazing! Super glad you were able to learn from great people during your time at Rackspace. We pride ourselves on our ability to grow careers, whether it be through hard-earned promotions and/or taking advantage of the training offered through our internal training department, Rackspace University. We wish you the very best on your next step!
3.0
Dec 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Most Rackers are great people and fun to work with

Cons

Outdated products Lack of automation to advance industry New executive team has limited strategic vision, causing serious attrition Average pay with limited advancement opportunities Culture & values that made Rackspace great are gone

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Rackspace Technology Response
7y
Hi Racker! We appreciate your candid feedback. We would welcome the opportunity to gain your ideas on how we can continue to improve. Please reach out to rackerexperience@rackspace.com so we can set up time to speak.
Viewing 130 - 132 of 3,773 Reviews

Glassdoor has 4,022 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.