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Rackspace Technology

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Rackspace Technology reviews

3.5

60% would recommend to a friend

(3,774 total reviews)

Amar Maletira

48% approve of CEO

44% positive business outlook

Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Mar 6, 2015

Great stepping stone but it's going downhill.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, work-life balance can be good depending on your role. If you don't have experience in IT, you can get a paid education here.

Cons

SLT isn't qualified for the positions they are in. You have VP's and Director's who don't even know the product. Our support has gone downhill. Hard to trust some people because politics are very important here and everyone here will throw you under the bus in order to save themselves. Departments don't work well together because everyone is out to make themselves look good. I have seen them promote people to middle management just because they were terrible at their current job but they were friends with the right people. Also, the culture is non existent. Transparency is an absolute farce. It's a shame. Shareholders rule this company now.

2.0
Feb 2, 2015

Volatile growth = incompetent mid-management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment, successful (growing) company, opportunity for advancement, opportunity to expand knowledge and skills, decent pay, casual atmosphere (when not client-facing).

Cons

Rackspace's volatile revenue growth has led to the promotion of many unqualified mid-managers, either for lack of other options or because they are promoted by friends. The teams beneath these poor managers suffer as a result. The company has a very "in club" environment that looks out for each other rather than the best interests of the company or all employees. Support staff is considered on call 24/7, which can be upsetting when you're trying to achieve a healthy work-life balance with family, friends, hobbies, and sleep. Much of the company's financial success can be attributed to good real estate wins (Dallas DC & San Antonio HQ) and are not indicative of a successful business model via products and services. Long-term gains may not be as lucrative as the company's early years.

1.0
Jan 27, 2015
Recommend
CEO approval
Business Outlook

Pros

You get to work with a lot of smart people, especially senior Rackers. This is the only good thing going for them at the moment, as many are going away for reasons described below, this is a good place if you are starting in your career. Seasoned developers please stay away.

Cons

Below average salary Inexperienced management Lots of internal politics Current changes in benefits make Rackspace less competitive Disassociation between upper management and project development Few resources are given to managers, making career advancement difficult and frustrating even if your performance is great. Internal opportunities are difficult to attain, promotions are discouraged even if the position advertises with a higher title. All in all, there is no reason or incentive for a developer to stick around. Learn what you can and go to a place where your experience and work is valued and compensated.

Viewing 148 - 150 of 3,774 Reviews

Glassdoor has 4,023 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.