Rackspace Technology reviews

- pto / vto can only be taken when your not working the call center phone queues. - no senior benefits (benefits that were *promised*, pulled out from under the techs) and replaced by a point system run by a 3rd party storefront. I watched as $1000.00 10year bonuses were replaced by a mere handful of these points. Literally turning employee rewards back over to the company itself. - lack of promotion cycles for more than a year. - lack of training. Absolutely none to speak of _for half a decade_! As an ex-senior tech this is Disgraceful. It was a floor rumor that they were intentionally not training us to ensure we could not be picked up by competitors. - training that was 'available' to us was quickly filled with account managers and other non-tech personnel making VERY few slots available to real techs that required the training. - with all of the various meaningless KPIs meant to make our job make sense to leadership, it made it impossible to just do a fanatical job for our customers which is what we all wanted in the long run.

This place is in the race to the bottom. Save yourself the embarrassment. Management is truly clueless. I haven’t read a negative review on here that I did not agree with. Run away!