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RadNet

Engaged Employer

RadNet Customer Service Representative reviews

3.4

67% would recommend to a friend

(11 total reviews)
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Howard G. Berger

100% approve of CEO

67% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

4.0

Compensation and benefits

4.0

Career opportunities

3.4

Work/Life balance

Ratings by demographic groups

Reviews by job title

11 reviews
2.0
Jan 24, 2020

stressful

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

benefits (pto, healthcare, etc)

Cons

cubicles cannot leave cubicles only for 2 breaks. 30 min lunch strict clock in and out policy to eat, clean up, heat food, etc. no matter what inclement weather, had to be there. no other off days except PTO & major holidays

1.0
Dec 1, 2019

Do not apply

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

There is no pros to list from my opinion

Cons

Racist company steals your ideas and use as their own adding supervisors as leadership that has no clue how to provide customer service with out posting the position choosing who they want need to fire all leads from directors to supervisors and just start over

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RadNet Response
6y
We appreciate the feedback and would like the opportunity to communicate with you regarding your experience as a team member at RadNet. The details you shared certainly do not live up to our culture or our values. We are committed to providing an environment free of discrimination and take our commitment to diversity and inclusion seriously. We take concerns such as what you have raised very seriously and investigate complaints thoroughly – looking always to ensure that we educate, train, or take appropriate remedies where behavior is inconsistent with our core principles. A representative of our senior management team would very much like to learn more about your time with our company and the circumstances that led to the impression you now have. Please feel free to reach out me at acrues@radnet.com or via phone at (805) 451-0931. If you wish to leave an anonymous report please let us know and we can share that contact information with you.
3.0
Aug 21, 2019

Good money / Poor Management / Great Company Culture / Sweat Shop

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits. The most family oriented work environment you've never seen. Very hospitable place. Flexible, caters to my school schedule.

Cons

Many. Unrealistic opportunity for advancement. Unrealistic expectations (slow databases and tedious tasks with unrealistic time frames). It's heavily metrics based, quantity over quality but management will tell you otherwise. Micromanagement. Many empty company promises. No real direction. Insufficient training. Constant changes in the way the company operates. The patient is subject to an inconsistent, unreliable, and unresponsive billing system. Ignorance is rampant.

Viewing 7 - 9 of 11 Reviews
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