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RadNet

Engaged Employer

RadNet Patient Service Representative reviews

2.7

40% would recommend to a friend

(72 total reviews)
avatar

Howard G. Berger

25% approve of CEO

33% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.5

Compensation and benefits

1.9

Senior management

Patient Service Representative employees have rated RadNet with 2.7 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Patient Service Representative professionals have an average working experience there. RadNet is rated 21% below average by Patient Service Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

72 reviews
1.0
Jan 30, 2019

Cronyism & favoritism. Disrespectful and unethical regional management team

Patient services representative
Recommend
CEO approval
Business Outlook

Pros

Superb coworkers and employees really care about patients and the work they do

Cons

Regional management team talks about other managers and employees in a negative way to favorite employees which get special treatment. All other employees that are not like them are treated as outsiders. Showboating with no substance. Walk all over people and don't listen, pretend they are listening for show. Regional management is very fake with no substance.

4.0
Jan 14, 2019

Nice place to work!

Patient service representative
Recommend
CEO approval
Business Outlook

Pros

I've been working as a psr a little over a year now. In the short time I've been here I have been given opportunities to learn new things outside of being a psr and possible advancement opportunities. The hours are good and allow for approved overtime when necessary. As long as you do your job well, your honest and reliable management will treat you with respect.

Cons

Although raises are given to employees who really deserve them it would be nice to see yearly raises and reviews.

3.0
Jul 16, 2018

A good foot in the door

Patient service representative
Recommend
CEO approval
Business Outlook

Pros

Coworkers were generally nice, middle management is a bit scattered but they were very passionate about their jobs. It gave you a lot of exposure to speaking with technicians and radiologists, if you are in school for any type of medicine it was a great way to learn about the field.

Cons

Upper management rules with a heavy fist & there was a VERY high turnover rate. I worked in the call center and we were alotted two 5 minute breaks and a 30 minute lunch. If you weren't back on the phones within 60 seconds of your time slot, you would get a warning. Three warnings and you're out. There were 30+ of us, but no more than 2 people could use PTO at the same time. Preference was given based on seniority/tenure, so you had to fight for the vacation days that you earned. It's very clear that the company's upper tier management only has dollar signs in mind. We were expected to take 100+ phone calls per day and were reprimanded if we were underperforming. They cared more about the volume of calls than the quantity of the calls. The company purchased 12 new facilities that we had to schedule patients for, but they only hired an extra 3+ new employees during that time frame.

Viewing 61 - 63 of 72 Reviews
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Glassdoor has 988 RadNet reviews submitted anonymously by RadNet employees. Read employee reviews and ratings on Glassdoor to decide if RadNet is right for you.