Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Radial?

39% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.4 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 43 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 42 reviews)); "Work from home and relaxed" ((in 28 reviews)); "Good work life balance in the company" ((in 21 reviews)); "PMO team is great." ((in 12 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 44 reviews)); "Poor upper management." ((in 22 reviews)); "Be prepared to work long hours and not being recognized" ((in 21 reviews)); "Annual layoffs and downsizing which impact IT." ((in 15 reviews)); "Too many managers." ((in 13 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.2

39% would recommend to a friend

(761 total reviews)

Tom Schmitt

59% approve of CEO

28% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Radial has an employee rating of 3.2 out of 5 stars, based on 761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

761 reviews

5.0

Sep 19, 2016

Empowered

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Since becoming Radial after being sold by eBay Inc as part of the eBay Marketplace / PayPal split, Radial has transitioned into an exciting entrepreneurial focused organization. Employees are encouraged to be innovative and make changes that drive higher success for clients and the overall growth of the business. Employee satisfaction, development, retention of top talent has always been a key metric and this continues along with an ongoing commitment to support several nonprofit charitable organizations within the local communities in which they operate.

Cons

There are a lot of changes being made at Radial. New management, focus on new technology, new centers being opened. If you are someone looking for status quo the environment at Radial would not be a good fit.

4.0

Sep 16, 2016

Building a new brand

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been at the company for several years and have experienced significant change. Radial is the result of the merger of two brands coming together to form one company. Two companies, two cultures, two leadership teams and lots of work to do. There's been good progress that has certainly come with some pain and it's easy to get frustrated with so much change. I believe patience and hard work will yield a great new brand.

Cons

No question there's been lots of change at this company. We've seen some great folks leave and have attracted other great folks as well. I'd like to see more work being done to develop what the new brand means down at the grass roots levels.

1.0

Sep 12, 2016

Dysfunctional management , good people

Software architect

Recommend

CEO approval

Business Outlook

Pros

Bagels on Wednesday Work from home ( sometimes ) Parking on premise On site cafeteria with fresh food and great fries Close to the mall

Cons

Management that seems to be driven by egos Management disconnected from ground realities Management having no concern for the welfare or morale of employees No pay raises No future growth Rock bottom morale Coworkers leaving in droves Cut in benefits No hiring which causes extreme stress on remaining employees due to unrealistic timelines

Viewing 742 - 744 of 761 Reviews

Jobs at Radial

Employee Relations Investigator

Fulfillment Specialist

Operations Supervisor

Client Services Representative

Radial

Radial reviews

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Empowered

Building a new brand

Dysfunctional management , good people

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