Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Radial?

39% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.4 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 43 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 42 reviews)); "Work from home and relaxed" ((in 28 reviews)); "Good work life balance in the company" ((in 21 reviews)); "PMO team is great." ((in 12 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 44 reviews)); "Poor upper management." ((in 22 reviews)); "Be prepared to work long hours and not being recognized" ((in 21 reviews)); "Annual layoffs and downsizing which impact IT." ((in 15 reviews)); "Too many managers." ((in 13 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.2

39% would recommend to a friend

(761 total reviews)

Tom Schmitt

59% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (761 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Radial has an employee rating of 3.2 out of 5 stars, based on 761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

761 reviews

1.0

Jul 28, 2016

Used to be the best place to work, New Owners have made it the worst

Tier i customer service representative

Recommend

CEO approval

Business Outlook

Pros

Radial is a result of the sale of Ebay Enterprises to an investment company and a merger with Innotrac. Really no pros there anymore.

Cons

The new owners don't care about the employees. The health benefits have been massively downgraded, and other benefits have vanished (no more sabbatical, stock options, or bonuses) There have been a lot of layoffs. Our annual raises have gone from a maximum of 6% to a maximum of 2% and in a town full of call centers we are the lowest paid.

5.0

Jun 10, 2016

Great new company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to be part of a growing company Strong and talented employees There are work-at-home opportunities for Contact Center Representatives Employee friendly culture Opportunity for career advancement

Cons

Employees are happy and enjoy the job.

4.0

Jun 10, 2016

Sr. Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

What a great organization! While we are undergoing an amazing transformation - there isn't a better time to join the company! If you are interested in getting a chance to shape the future of an organization - this is the place to be.

Cons

Still a lot of areas that need to be defined, but confident this will just be a journey. You really have to be able to function with ambiguity.

Viewing 754 - 756 of 761 Reviews

Jobs at Radial

Employee Relations Investigator

Operations Supervisor

Client Services Representative

Fulfillment Specialist

Radial

Radial reviews

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Used to be the best place to work, New Owners have made it the worst

Great new company!

Sr. Director

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