Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Radial?

39% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.4 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 44 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 40 reviews)); "Work from home and relaxed" ((in 27 reviews)); "Work life balance will be good" ((in 20 reviews)); "Understanding of personal situations and works with time off" ((in 14 reviews))

What are the cons of working at Radial according to real employee reviews?

"The pay is low for the job market" ((in 46 reviews)); "Be prepared to work long hours and not being recognized" ((in 22 reviews)); "Poor upper management." ((in 20 reviews)); "Annual layoffs and downsizing which impact IT." ((in 16 reviews)); "Too many managers." ((in 15 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

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Radial

Radial reviews

3.3

39% would recommend to a friend

(159 total reviews)

Tom Schmitt

59% approve of CEO

28% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

159 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jul 21, 2017

Technology org trending up, but not fast enough for peak 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits and pay are competitive. Alternative work arrangements an option in some groups. New leadership has taken steps in the right direction by letting some of the entrenched management at the director levels go.

Cons

...unfortunately, its too little, too late. Peak this year will be a deciding factor in the future of the company, and preparation has been hampered by brain drain and looks to be incomplete in many areas. The company has had a number of layoffs since the sale by eBay, and management is just now realizing that they went too far. Talent is not being replaced fast enough to keep up with firefighting, much less tech debt.

1.0

Jun 29, 2017

Horrible work place

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Tons of hours during peaks and Lots of opportunity to advance. Granted, the opportunity to advance IS because everyone is leaving for anything better.

Cons

The company itself is horrible and only cares about the bottom line, their profit. A prime example is when the company choose to remain open as a major hurricane approaches and hit Florida. Pay is below average. Agent morale is poor. I have never worked at a call center where everyone was just miserable to be there and looking to get out. People will steel your lunch. Associates do drugs in the parking lot and that's ok! Managers play favorites and rewards employee of the month awards to their friends.

5.0

Jun 20, 2017

Great Company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Transparent leadership Good pay Empowered to make change Opportunity to be a leader in the ecommerce field

Cons

High degree of change Long hours during peak season

Viewing 145 - 147 of 159 Reviews

Jobs at Radial

Operations Supervisor

Client Services Representative

Order Resolution Specialist

Operations Supervisor

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Technology org trending up, but not fast enough for peak 2017

Horrible work place

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