Does Railbookers Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Railbookers Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Railbookers Group. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Railbookers Group?

82% of Railbookers Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Railbookers Group 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Railbookers Group?

Account Executive (24) , Travel Consultant (17) , Sales Associate (9) , Marketing (6) , Senior Account Executive (6) , Vacation Consultant (6) , Sales (4) , Customer Service Representative (3) , Inside Sales Representative (3) , Assistant Manager (2) , Business Development Executive (2) , Controller (2) , Financial Analyst (2) , Guest Experience Specialist (2) , Guest Relations (2)

What are the pros of working at Railbookers Group according to real employee reviews?

"Every department is able to work from home so there is just as much opportunity to succeed and advance with the company, but also a really good work/life balance being based out of home." ((in 14 reviews)); "Great benefits" ((in 12 reviews)); "They provided good training for the tasks I was expected to do." ((in 11 reviews)); "There are nice people there as consultants who would like to do the right thing." ((in 10 reviews)); "Starting pay is decent." ((in 9 reviews))

What are the cons of working at Railbookers Group according to real employee reviews?

"Management is poor." ((in 16 reviews)); "The following day, my direct manager had a meeting with me to discuss my concerns." ((in 8 reviews)); "There is also a "boys club" vibe among upper management, which is sadly accepted by most employees and is talked about from senior hires to new hires." ((in 7 reviews)); "High pressure" ((in 5 reviews)); "You are paid extremely low commissions" ((in 5 reviews))

What are employees saying about Railbookers Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Railbookers Group layoffs and their outlook for job security at Railbookers Group in 2026.

What are the top reviewed Railbookers Group locations?

Beverly , Laguna Hills , Boston , Chicago , California City , Lake Forest , Los Angeles , Greenville , Salt Lake City , New York , Detroit , Michigan Center , Jacksonville , Mineral Wells , Indianapolis , Anaheim , Irvine , Laguna Niguel , Orange , Tustin , Riverside , Fairfield , Hershey , Kissimmee , Orlando , Belton , Charleston , Spartanburg , Atlanta , Augusta

Railbookers Group reviews

4.2

82% would recommend to a friend

(220 total reviews)

Frank Marini

84% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (220 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Railbookers Group has an employee rating of 4.2 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Railbookers Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

220 reviews

5.0

Mar 24, 2025

Great remote company, can't see myself anywhere else!

Rail and transportation lead

Recommend

CEO approval

Business Outlook

Pros

Great management Work-life balance Fun industry Travel opportunities Awesome colleagues!

Cons

None for me, I've been with the company for a while now and it has come a long way!

Railbookers Group Response

1y

Thank you for your review! We’re excited to hear that you can’t see yourself anywhere else. Your appreciation for our management, work-life balance, and great colleagues truly means a lot. We’re glad to have you on the team and look forward to continuing this journey together! Thank you! Ja' Net McGhee Employee Engagement Manager

1.0

Mar 16, 2025

Bad culture and unrealistic sales targets

Account executive

Recommend

CEO approval

Business Outlook

Pros

Work from home. Opportunity to earn good commission. Gain lots of travel knowledge.

Cons

Unrealistic sales targets if you work only your paid hours. The top sales performers often work until late at night and on weekends in order to hit their targets. No real time support from managers which is especially important for new staff members as they are still learning. Poor culture which is exacerbated from the ridiculous targets. Camaraderie is non existent likely due to the fact that you do not get much time to really get to know your colleagues as it is a remote job with no dedicated team catch up time. Base pay is extremely low and they will lure you in with the promise of making lots of money from commission and bonuses, however this is only really attainable in a couple busy months of the year or if you work well above your paid hours. They do not care much about their staff which can be seen from the high turnover rates caused by a combination of people quitting and being let go.

Railbookers Group Response

1y

I’m sorry to hear that your experience at Railbookers did not meet your expectations. We’re glad to know that you appreciate the work-from-home flexibility, the opportunity to earn commission, and the travel knowledge you gain. To address your concerns regarding support, we offer a comprehensive training and development plan for all Account Executives, which includes live coaching and call support to help build your confidence and expertise. Our management team is committed to providing personalized one-on-one coaching and regular three-to-one sessions to assist with any areas where you may need further support. We encourage our team members to reach out anytime they need help, whether it’s closing a booking or overcoming an objection. Additionally, we have various engagement initiatives to foster connections among staff, including our weekly cross-departmental coffee chats. We take your feedback seriously and are dedicated to continually improving our processes. If you’re open to it, we would love the opportunity to discuss your experience further. Please feel free to contact me or any member of our HR department at 949-876-6747 or hr@railbookers.com. Thank you! Ja' Net McGhee Employee Engagement Manager

5.0

Mar 14, 2025

A Company That Supports Growth and Puts Customers First

Manager, sales performance & development

Recommend

CEO approval

Business Outlook

Pros

I’ve been with Railbookers Group for three years now, and I couldn’t be happier with the culture, the people, and the opportunities I’ve had to grow. I started as an Account Executive and worked my way up to Manager, and throughout that journey, I’ve always felt supported and challenged in the best way. What really stands out is the company’s customer-first mentality and how leadership—especially our CEO—makes decisions with both the customer and employees in mind. The offsite meetings, global annual summit, and familiarization trips to top destinations make the experience even more rewarding. I’m excited to continue growing my career in management with Railbookers and to see what’s next!

Cons

No cons- just continue to invest in the employees and continue to provide opportunities for individuals to move up within the company.

Railbookers Group Response

1y

Thank you for your review! We’re delighted to hear that your experience has been so positive, and we truly appreciate your insights into our culture and leadership. It’s inspiring to see your growth from Account Executive to Manager. We’re thrilled that you recognize our customer-first mentality and how our leadership, especially our CEO, prioritizes both customers and employees in decision-making. Additionally, your highlight of our annual global summit, which brings together nearly 200 staff members, and the fully paid familiarization trips to top destinations showcases some of the great perks we offer. We’re excited to continue supporting your career journey and look forward to what’s next for you! Thank you! Ja' Net McGhee Employee Engagement Manager

Viewing 55 - 57 of 220 Reviews

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