Raising Cane's reviews

3.9

76% would recommend to a friend

(5,769 total reviews)
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Todd Graves

86% approve of CEO

69% positive business outlook

Raising Cane's has an employee rating of 3.9 out of 5 stars, based on 5,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Raising Cane's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Dec 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Crew love their job. Free meal. Community involvement. Flexible schedule. Get to create bonds with employees, which has to be my most valued aspect.

Cons

Company cares less and less for operators as they are solely focused on rapid expansion. Corporate pushes policies, checklists, sign offs, validations, metrics, recaps, reviews, and new ideas incessantly until you feel like you can’t even run the restaurant because you have to initial 600 arbitrary documents that were created by some person behind a desk at corporate who doesent know what it takes to run an actual restaurant. Company is consistently adding more and more arbitrary signoffs to the operators in never ending waves that tie your hands and make you feel like you are drowning under the weight of their incompetent procedures: such as a 17 line checklist for whether or not you turned on the fryers. Or my personal favorite: fill out this board to let the crew know how many cases of chicken they have to marinate at 8 am even though it will be several hours until you marinate and you have no clue how much you’ll have on hand by then. Company simply is growing to be McDonald’s more and more every day. It’s a CEO’s dream to have hundreds of thousands of locations but an employees nightmare when they don’t give a crap about you anymore. Company puts forth change in the middle of unprecedented sales growth and development, because if there is one thing you want to do when things are going great is change....

1.0
May 17, 2023

Horrible

Recommend
CEO approval
Business Outlook

Pros

Only pros is the schedule flexibility that other company’s don’t offer.

Cons

I’ve been working for this company for almost 3 years, my whole 3 years working here have been horrendous. Management is very toxic at my location. All managers have been extremely rude, have yelled at me have degraded me and embarrassed me in front of others, including both restaurant managers. These managers were that bad to the point where they’ve made me cry during my shifts and after my shifts. The restaurant manager once yelled at me in front of the customers and my coworkers while I was working front counter cashier. He claimed I needed to needed to help the customers out first before coworkers but that wasn’t the case a course I was helping out customers first. I am hispanic and I started working here since I was 16, I strongly believe I’ve been taken advantaged of and discriminated just because of my young age and my ethnicity. I was always kind to all my my coworkers and managers and always very helpful which is all these factors that led to all of these managers taking advantage of my innocence and deciding to yell at me. I’ve met wonderful people working here but the management is not it. Canes, you should feel ashamed of yourself for hiring managers who don’t have any type of shame screaming at crew members. I’ve never felt so humiliated in my life working for this company that’s done nothing but degrade me. Canes is fully responsible for this toxic management since Managers are trained to “yell” at crewmembers.

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Raising Cane's Response
3y
Thank you very much for your feedback. Our Crewmembers are very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!
2.0
Feb 27, 2023

Cult mentality

Recommend
CEO approval
Business Outlook

Pros

Great place to make friends if you’re fresh out of high school or if this is one of your first jobs. The crew can be a lot of fun to work with and some of the shift managers are really friendly.

Cons

Awful upper management, they are the reason I left. They will get upset with you if you get sick and can’t work. Will rush training and force you in positions you don’t feel qualified for. Some aren’t respectful of crew’s identity and there is a whole culture of talking about others behind their backs. In my experience they get your hopes up and then don’t give you the tools you need to succeed. If you are not willing to be a drone this isn’t the place for you. GM and OMs are very condescending. Also, no free meal during your shift.

avatar
Raising Cane's Response
3y
Thank you very much for your feedback. Our Crewmembers are very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!
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