Raising Cane's reviews

3.9

77% would recommend to a friend

(5,786 total reviews)
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Todd Graves

87% approve of CEO

69% positive business outlook

Raising Cane's has an employee rating of 3.9 out of 5 stars, based on 5,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Raising Cane's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Apr 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Quick hire, easy interview process

Cons

Mean management and team staff.

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Raising Cane's Response
2y
Thank you very much for your feedback. Our Crewmembers are very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!
2.0
Apr 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Half price for food that is generally very tasty, paid breaks are given frequently, and I found the work itself incredibly rewarding.

Cons

I was verbally promised a fairly small pay raise (less than 50 cents) for my hard work, effective the following week. It took less than a month for me to realize my pay rate hadn't actually gone up, and I immediately brought this to the attention of management and was assured multiple times that it was being handled. More than a month after that, I was informed that I had been lied to and there would be no raise. I quit two days later having come to the realization that my employment contract had been breached. This announcement was met with gaslighting (told I was quitting because the job was too difficult for me), followed by claims that now they could possibly find a lesser raise for me than the initial offer. In the days following, I filed a report to HR detailing these events and I was given much the same treatment, not taken seriously and completely written off as any other disgruntled former employee. I was admittedly much too complacent and trusting through all of this, and I really wish I had gotten things in writing from the start. But that doesn't excuse the lack of remorse and respect for a situation created by members of their management team. Management also tends to act outside of company policy often and can be hypocritical, such as harping about being on time when the opening managers themselves rarely are, as well as frequently using their phones on company time.

avatar
Raising Cane's Response
2y
Thank you very much for your feedback. Our Crewmembers are very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!
3.0
Mar 18, 2024

Great first job

Recommend
CEO approval
Business Outlook

Pros

Frequent raises, great culture (always hosting parties for crew, celebrating holidays, giving out prizes to crew during meetings and when crew goes above and beyond sometimes), easy to request time off (no black out dates and managers always approve time off as long as you request it off three weeks in advance)

Cons

Pay capped at $18/hr for crew, blatant favoritism (will push personality hire crew to become manager more than tenured crew with average personality), hard to be put in different positions depending on the person (you might be scheduled to always be put in kitchen and never up front despite being cross trained), hours vary too much between crew, some full time crew get close to 40 hours while others struggle to barely get 20 hours, always hiring too many people which means more hours cut, managers are appreciated more than crew members by corporate (managers get bonuses while crew doesn’t), some managers think they know better than the crew members despite some crew members being there longer

avatar
Raising Cane's Response
2y
Thank you very much for your feedback. Our Crewmembers are very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!
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Glassdoor has 5,869 Raising Cane's reviews submitted anonymously by Raising Cane's employees. Read employee reviews and ratings on Glassdoor to decide if Raising Cane's is right for you.