Rakuten reviews

Relies on cumbersome legacy platform and outdated development methodology.

No career growth in the company and no promotions, which is very disappointing. The view is very short-term, the best employees of the company leaving because they can't see their future in the business. Lots of deadwood in the Head Office on high salaries, which don't contribute to the business. Since the big redundancies in March 2013, one employee can sometime do the job of 2-3 people and it demotivates and brings less productivity to the company. Lack of strategy and incoherent decision making - internal processes can change very quickly without advanced notice, which makes employees confused and customers unsatisfied (example: API updated but no merchant was told about it in advance, only after it happened, and that caused problems for businesses). New categories are launched although the website isn't ready and needs a massive overhaul. Forcing Japanese ideas although everyone can see that it has negative effects on the company and the employees. Too much time is wasted on meetings instead of proper work.