Rakuten reviews

3.6

71% would recommend to a friend

(3,547 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Mar 10, 2014

Going downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Weekly lunch Good medical and dental benefits

Cons

Since Rakuten took over Buy.com, the company morale has gone down. The owner of Rakuten made a speech during his weekly meeting about cutting back, going lean and all that. A few weeks later, it was mentioned in the company meeting assuring us that there will be no lay-offs. A few weeks later, they laid off more people. They talk about transparency and communicating better with each other, but they are lacking that particular set of skills or they say things which means nothing. The company is seller-centric and marketing is done at a very chaotic manner. Even though the medical and dental benefits are good, the pay is way below market rate.

1.0
Mar 9, 2014

Go get yourself another job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good start for if you are new to the business

Cons

Terrible management has no clue what is going on. Daily huddles and weekly meetings to let others know how busy you are. Keep track of everything you do

1.0
Mar 9, 2014

Sr. Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good location in the middle of union sq

Cons

terrible environment to work with ridiculous goals you can never achieve. impossible to understand CEO during company meeting.

Viewing 3433 - 3435 of 3,547 Reviews

Glassdoor has 4,201 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.