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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,539 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      May 20, 2012

      Management needs to improve.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Casual workplace - Working level team members make the day bearable - Hardworking teams

      Cons

      - Micromanagement from senior management (tech) - Long nights - Negative environment when dealing with management in tech - Employees are under appreciated

      4.0
      Apr 18, 2012

      fun and challenging

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      very collaborative environment that is very enthusiastic and fun.

      Cons

      communication between departments and teams needs to be improved.

      3.0
      Dec 29, 2011

      Potential for a great work environment that falls short in too many areas

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is good about communicating information to employees; the employee base is young and vibrant; opportunities for company sponsored "karma fun" activities

      Cons

      compensation is low and increases limited with no equity or other long term incentive plan; Japanese parent imposes workplace culture that can be oppressive

      Viewing 3523 - 3525 of 3,539 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.