Rakuten reviews

3.6

71% would recommend to a friend

(3,547 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jan 3, 2013

Challenging and rewarding environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has been growing rapidly, and there are many both technical and business challenges remaining. There's quite a lot of flexibility how you perform and which projects you work on, since the company is expanding its business horizon, both domestically and internationally.

Cons

Depending on departments, there's simply too much work for individual employees to work on, leading too much stress. The HQ is trying to push its culture to virtually every subsidiary, which I suspect some non-Japanese employees might find difficulties getting along with.

4.0
Oct 15, 2012
Recommend
CEO approval
Business Outlook

Pros

open environment and heading for acquiring asian eCommerce market.

Cons

some non technical task could be painful sometime.

4.0
May 7, 2012

Leading the New Japan

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In founder and CEO Hiroshi Mikitani, Rakuten is led by one of Japan's true visionaries and one of the few in Japan leaders in Japan willing to stick their neck out to get things done. The company believes in empowering its merchants and customers through e-commerce, rather than taking advantage of them. Rakuten moves quickly, takes chances, and aims to be the world's No.1 internet services company. Ambition is not a quality that Rakuten lacks.

Cons

On a day-to-day level, Rakuten can be bureaucratic and extremely focused on numbers at the expense of the big picture. That said, CEO Mikitani has a firm grasp of the big picture issues and is not afraid to make decisions above the numbers.

Viewing 3541 - 3543 of 3,547 Reviews

Glassdoor has 4,201 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.