Rakuten reviews

3.6

71% would recommend to a friend

(3,547 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Oct 7, 2020

Management is Power Hungry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunches and snacks Onsite gym

Cons

Executives forget about entry level workers Micro managing is insane

3.0
Apr 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Good culture. Good place to work. Great perks

Cons

Salaries are on lower end, as compared to market. Declining benefits. Management is not very interested in your personal growth. Mid year/yearly reviews are only one way, and most of the time your bonus is decided by higher management in your team, which sometimes leads to favoritism

1.0
Jul 25, 2019

Finance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free breakfast and lunch, happy hour, and meeting genuine colleagues.

Cons

I would think that after leaving the company, I would hope the department would get better. But after reading another review, it looks like nothing has changed and still like a revolving door. If you like being scolded in front of the whole finance department, enjoy working late hours, forced to come in on the weekends and not be comped then this is your place to be.

Viewing 145 - 147 of 3,547 Reviews

Glassdoor has 4,201 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.