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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,547 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Dec 18, 2018

      Best Part of Rakuten

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the most meaningful products you can work on. It's nice to work on something that has a positive impact and everyone really does love cash back. Great coworkers. Very smart and approachable people in senior leadership. HR, IT, facilities etc. really care and put a lot of effort into keeping people happy

      Cons

      San Mateo office location is not great. There's some negativity that comes from a lot of Rakuten initiatives. Rakuten seems to be benefiting from the Ebates culture, but Rakuten still needs improvement. Ebates has a lot of female employees and leaders, (including in the C-Suite), but other Rakuten companies in San Mateo are lacking.

      5.0
      Oct 17, 2018

      Friendly Company with Great prospects for the Future!

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really nice people, free breakfast and lunches, social events, great career prospects, flexible working hours.

      Cons

      Lots of different process as the company is trying to become one, this will be ironed out over time. There are a couple of negative reviews on Glassdoor, do not believe them and come and see for yourself!

      5.0
      Aug 3, 2018

      The Bay Area Needs more companies like Rakuten

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large company stability, startup opportunity Innovative culture Friendly, open minded forgiving population Globally recognized brand (FC Barcelona, GS Warriors Jersey Sponsor) Great crossover business opportunity and collaboration Clear and inspiring company values and mission statement Supportive, compassionate leadership Inspiring, bold CEO and leadership

      Cons

      Acquisition integration is not always well planned or thought out

      Viewing 148 - 150 of 3,547 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,201 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.