Rakuten reviews

3.6

72% would recommend to a friend

(3,549 total reviews)
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Hiroshi Mikitani

76% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Sep 13, 2021

Run for the hills

Recommend
CEO approval
Business Outlook

Pros

Tons of free snacks when we went to the office

Cons

Culture and morality has gone way downhill. Leadership reorg to give more autonomy but their model has yet to show the benefits or ability to be gainful in that goal. Forget upward mobility - DST leadership will have the final say if you a 2% raise each year and apparently you need to be a unicorn to get any sort of promotion passed your way. iThey would rather lose good workers and spread the work to everyone who remains on the team than give promotions or heaven forbid a living wage/raise/bonus. But you'll get cute little shoutouts for your hard work!

3.0
Sep 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Very hard to get fired.

Cons

Everyone here seems to just be cashing their paycheck, very little initiative or desire to innovate.

4.0
May 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Technology, Team, stability, Perks (food, gym)

Cons

Equity not high, commute, some Teams/Businesses don't seem to contribute, cafeteria should replace all unhealthy options.

Viewing 229 - 231 of 3,549 Reviews

Glassdoor has 4,203 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.