Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"Benefits are great and affordable and they offer 1" ((in 35 reviews)); "pay is good and offer overtime" ((in 26 reviews)); "They have 2 week training and then ease you onto the floor so that you are not thrown to the wolves." ((in 13 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Having the option to apply for vastly different departments and continue to learn and grow is highly attractive to me, and it is good that this type of movement is encouraged by management as well." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO is deducted in small increments if you’re even slightly late." ((in 4 reviews)); "very crappy upper management." ((in 4 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

5.0

Nov 8, 2024

Good Work

Monitoring specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay Steady hours Stable work-life balance

Cons

Rigid word environment is not for everyone

3.0

Oct 23, 2024

training is rough

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

very welcoming staff that tries to help with the onboarding

Cons

Training is overwhelming and you will be let go if you don't pass the exam with a B

5.0

Oct 22, 2024

Great Place to Work

Elite team specialist

Recommend

CEO approval

Business Outlook

Pros

Rapid Response gives each employee opportunities for advancement and growth. The annual raises are quite generous. I love the people I work with and look forward to seeing them each day. They are very welcoming to newcomers and want everyone to succeed.

Cons

This job is not for everyone. Depending on the department you are in, you may be required to work nights and weekends due to the 24/7 nature of the industry. Also, if you are an operator, be aware that you will have difficult, even tragic, calls. While most alarms are false, we often deal with actual alarms where people’s lives are in jeopardy. Some people can handle that and others can’t. I recommend giving some thought as to whether you will be able to deal with such situations before you apply.

Viewing 46 - 48 of 271 Reviews

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