Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"Benefits are great and affordable and they offer 1" ((in 35 reviews)); "pay is good and offer overtime" ((in 26 reviews)); "They have 2 week training and then ease you onto the floor so that you are not thrown to the wolves." ((in 13 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Having the option to apply for vastly different departments and continue to learn and grow is highly attractive to me, and it is good that this type of movement is encouraged by management as well." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO is deducted in small increments if you’re even slightly late." ((in 4 reviews)); "very crappy upper management." ((in 4 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

3.0

Oct 18, 2024

Stress Environment

Data entry

Recommend

CEO approval

Business Outlook

Pros

It was a nice office building.

Cons

There is a lot of turnover, which resulted in some under qualified employees getting promoted over those more experienced.

5.0

Oct 16, 2024

Your Work Ethic Can Make You A Path Here

Permit coordinator

Recommend

CEO approval

Business Outlook

Pros

-Excellent work environment -Management is empathetic and cares -Clear path up if you work for it and develop a great work ethic -Co-workers are helpful and caring -Pay is good, but if you keep an eye out for openings you can do department-shifts that work better for you if you wish to spread your wings

Cons

-Working in some roles like Operations can be stressful for some -No paid lunch, some holidays (i.e. Indigenous People's Day) are not considered days off; Operation Department even less so -Professional visits means having business professional clothing ready to go -Constantly changing and at times stressful environment; have to be on your toes when processes change. Applicable to varying degrees at a number of departments. Not necessarily a con!

1.0

Oct 11, 2024

Not for Anyone Who Isn't Afraid to Ask Questions

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Clear guidelines - They do actually promote from within

Cons

- Micro-managing - Management cannot handle receiving questions about WHY things are done the way they are - Constructive criticism is not taken seriously - Extremely high burnout rate

Viewing 49 - 51 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Account Coordinator ($23/hour - 2nd Shift)

Billing Support Specialist

Customer Service Representative (NV) - $22/hr

Learning and Development Trainee - $24/hr