Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 32 reviews)); "The benefits are good if you’re there long enough" ((in 26 reviews)); "The company offers extensive training in small classroom settings and the trainers are very friendly and helpful." ((in 16 reviews)); "There are also a lot of pretty great people that work at the company." ((in 12 reviews)); "Clean and Nice Facility" ((in 11 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

1.0

Sep 24, 2013

Underpay, Micromanage

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

The actual work can be interesting sometimes

Cons

Everything else - they way underpay and you have to be a good ole boy to get promoted. I had a degree in the job I was applying for but they did not promote me since I had ideas of my own. Training dept is terrible.

1.0

Mar 18, 2013

Don't use the restroom, don't get sick, don't make any mistakes and you will be fine.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best part of the job is going in at 7am so you can leave at 3pm and still have time left in the day to get other things done during regular business hours. Ability to pursue specialized certifications or learn Spanish (for the industry).

Cons

Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired. Employee morale is very low. If a pass is not available you must either wait 10 min to 1 1/2 hours to use the restroom or ask permission which is not always granted. Poor lighting, poor ventilation, less opportunity for advancement then advertised.

2.0

Feb 2, 2025

Rapid Response

Data entry

Recommend

CEO approval

Business Outlook

Pros

Growing Company. Good supervisors. Good temporary job.

Cons

Extremely high turnover. Poor quality upper management. Severe favoritism.

Viewing 55 - 57 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Audio Alarm Technology Specialist (Syracuse, NY)

Learning and Development Trainee - $24/hr