Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"The benefits are good if you’re there long enough" ((in 33 reviews)); "pay is good and offer overtime" ((in 28 reviews)); "training is thorough and on" ((in 17 reviews)); "Growing company with great management." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews)); "Paid time off could be better" ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Work/Life balance

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

271 reviews

1.0

Aug 19, 2022

Don't work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They offer basically Unlimited Overtime

Cons

Terrible work culture; management actively attempts to ruin employees' morale, etc.

3.0

Nov 1, 2021

Operations

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

As much overtime as you want to take on . Good start pay. Easy job

Cons

You can work really hard here and your hard work will never be appreciated . Very repetitive. Will miss almost every family event if you work here . Be prepared to have no life. Scheduling is horrible

3.0

Mar 26, 2018

Former Operator

Operator

Recommend

CEO approval

Business Outlook

Pros

Third shift is fun. Opportunities for overtime. Good benefits and vacation time. Training is long but good. Third shift manager is great.

Cons

Management can be unprofessional and catty. High activity can cause stress. Pay is decent but could be better. Dress code is strict. Lots of gossip. Breaks are timed and scarce.

Rapid Response Monitoring Response

Thank you for your time as a member of our team and for sharing your thoughts. We are happy to hear that you had a positive experience on the 3rd shift team and with your manager. In this job we deal with emergencies on a daily basis. Based on the need to be available to answer these emergency calls, we do have high expectations for punctuality on breaks and attendance. Thank you for taking the time to share this with us. We will take your feedback seriously and continue to work to improve.

Viewing 82 - 84 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Customer Service Representative - $22/hr

Overnight Customer Service Representative

Customer Service Representative

Real Time Analyst (WFM)

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Don't work here

Operations

Former Operator

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