Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"The benefits are good if you’re there long enough" ((in 33 reviews)); "pay is good and offer overtime" ((in 28 reviews)); "training is thorough and on" ((in 17 reviews)); "Growing company with great management." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews)); "Paid time off could be better" ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

2.0

Sep 10, 2023

Micromanaged Toxic Environment

Operations

Recommend

CEO approval

Business Outlook

Pros

Good starting pay, overtime always available.

Cons

Micromanaged by condescending supervisors. Don’t trust anyone. Difficult to use time off, constantly changing schedules with scheduled breaks and lunches.

3.0

Aug 9, 2023

It's okay

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

The pay was acceptable and I had some really great supervisors and coworkers

Cons

No flexibility with hours. Sometimes they work you 7 days in a row on a rotating schedule. The amount of knowledge and customer service needed to work their systems goes far beyond how they compensate you and recognize your work.

2.0

Jun 18, 2023

iffy

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Great base pay for entry level

Cons

Supervisors can be overbearing and micromanaging Extremely fast paced, and stressful work environment Only 2 months of weekends off per year, you don't get to decide which months You must work holidays unless you get lucky and don't get scheduled Very repetitive Coworkers can be toxic and childish

Viewing 79 - 81 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Customer Service Representative - $22/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Fall Accounting Intern