Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 32 reviews)); "The benefits are good if you’re there long enough" ((in 29 reviews)); "The company offers extensive training in small classroom settings and the trainers are very friendly and helpful." ((in 16 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Growing company with great management." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Work/Life balance

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

1.0

May 16, 2019

Awful

Central station operator

Recommend

CEO approval

Business Outlook

Pros

Get paid every two weeks.

Cons

Dull work Awful schedule Poor management Mandatory overtime

2.0

Apr 17, 2019

Ok for the short term

Operations

Recommend

CEO approval

Business Outlook

Pros

Nice facility Good health benefits Good parking

Cons

Lie to staff regarding raises Employee burnout is significant Unrealistic expectations regarding attendance, productivity and accuracy. Micro management Mandatory overtime Don’t believe all the positive glass door reviews. HR uses interns to add positive reviews to make it look better.

1.0

Apr 3, 2019

Be careful of who you work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free parking, the cafeteria was nice.

Cons

Everything else was a negative.

Rapid Response Monitoring Response

Thank you for sharing your feedback. We make every attempt to provide our staff with not only a great work environment but also a career path and supportive management. I am sorry to hear that you had a negative experience. Please contact our HR department if you would like to provide any details as to how we could have done a better job for you.

Viewing 169 - 171 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Customer Service Representative - $22/hr

Audio Alarm Technology Specialist (Syracuse, NY)

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Awful

Ok for the short term

Be careful of who you work for

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