Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"The benefits are good if you’re there long enough" ((in 33 reviews)); "pay is good and offer overtime" ((in 28 reviews)); "training is thorough and on" ((in 17 reviews)); "Growing company with great management." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews)); "Paid time off could be better" ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

5.0

Aug 8, 2017

Wow the new building is amazing!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been working for Rapid for a few years and this week the President of the company took me and some of my co-workers on a personal tour of the new building they built. I was blown away by how nice it was! The operations floor has so much light with giant video screens and they added a breakroom that has a fireplace and a patio. The bathrooms have been an issue before and they added new ones that are individual and are nicer than some hotels I've been in! I can't wait until we move in!

Cons

Some of the noise during the construction has been a little loud, but really it hasn't been bad at all.

3.0

Mar 30, 2017

Not a bad place to work

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Ok pay, great health insurance with very low employee contribution if you are going with the individual plan. High turnover results it frequent chances for promotion. Co-workers are great.

Cons

Repetitive, gets old and mind numbing after the first 5 months. Quality Assurance will pick apart your calls with a fine tooth comb and take of what seems like an arbitrary amount of points. Set hours but not set days, just two days off every 7, with only one weekend every 5 weeks.

2.0

Mar 17, 2017

Control Center Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a snack machine and nice bathrooms.

Cons

The management does not care.

Viewing 169 - 171 of 271 Reviews

Jobs at Rapid Response Monitoring

Audio Alarm Technology Specialist (Corona, CA)

Audio Alarm Technology Specialist (Syracuse, NY)

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Learning and Development Trainee - $24/hr