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Rapid Response Monitoring

Engaged Employer

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)
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Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews
1.0
Feb 28, 2017

The closest to hell as I ever want to get.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, benefits are okay, work along side others who are supportive.

Cons

Being in operations is a demoralizing experience. A segregated environment where operations is revered as something that should be frowned upon. People in other departments have full license to be as rude as they wish to an operator. Within the department there is a heavy top down micromanaged climate. One would expect to see egos such as this in a medical environment perhaps. Huge level of disconnect between staff and management. The facility is over crowded and at times awkward and extremely uncomfortable. These factors alone on top of the stress of performing the actual job adds insult to injury. Ridiculous policies where tattoos and facial hair are prohibited; yet, being frumpy, over weight and exhibiting poor hygiene is widely accepted, and often promoted. The schedule and expectations are brutal. As mentioned in the previous posts, there are many instances of having to work 6-8 days in a row. This compromises mental and physical health which jeopardizes the extreme endurance needed to navigate through high activity levels. The activity levels are elevated due to poor attrition which is disguised as being the result of growth. Sure, the company is growing but the staff leaves or is fired equally as fast. Training department is misogynistic and lacks diversity. Most trainers are attractive young (all white) females or "bros". Good people? Yes but at the same time not an accurate representation of th diverse staff. Miserable unhappy faces, degrading comments and gestures to start the day. Requires a thick skin and ability to endure. The hiring standard has been lowered to accommodate this and is also evidenced by staff. Very frustrating because has so much potential to be wonderful and just gets worse and worse.

5.0
Dec 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Working at Rapid has been a very rewarding experience. From the beginning you receive thorough, paid training that prepares you to handle emergency situations. Knowing you are a key component in saving people's lives and protecting their property is a benefit on its own. The company promotes from within so advancement opportunities are frequently available and ongoing training keeps you up to date with the fast pace environment. Within a year of my employment here I was promoted to shift supervisor. Working close with my fellow supervisors made my transition smooth and comfortable. Interacting with so many smart, driven individuals makes me excited to come to work every day. Everyone is friendly and inviting and always ready to help. There are different shifts available, the benefits are great, and you receive annual increases. If you're looking for a place to start a career, this is the place for you.

Cons

Working weekends can be inconvenient sometimes, but early shifts are available that allow you to enjoy the rest of your day.

3.0
Oct 25, 2015

control center specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

---In contrast to a previous review there are no free snacks or drinks. There is a company kitchen that you MUST pay for at the register. The company kitchen is a great asset

Cons

I wish the food and drinks were free for all of the hard work we do

Viewing 172 - 174 of 271 Reviews

Glassdoor has 281 Rapid Response Monitoring reviews submitted anonymously by Rapid Response Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if Rapid Response Monitoring is right for you.