Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"The benefits are good if you’re there long enough" ((in 33 reviews)); "pay is good and offer overtime" ((in 28 reviews)); "training is thorough and on" ((in 17 reviews)); "Growing company with great management." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews)); "Paid time off could be better" ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Work/Life balance

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

271 reviews

5.0

Sep 28, 2015

Great Place to Work

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great company with great benefits and opportunity for advancement. Super clean and new facilities and equipment. Very hi-tech, incredibly busy so shifts fly by.

Cons

You must work inside the guidelines and rules, its a very structured place to work

4.0

Sep 18, 2015

Emergency Dispatcher

Emergency dispatcher

Recommend

CEO approval

Business Outlook

Pros

Good health insurance plan and excellent benefits package including a lot of overtime. They are a very family friendly company!

Cons

3rd shift is brutal .I used to wake the same people every night for tell them they have a low battery.

3.0

Mar 20, 2014

Fair

Central station specialist

Recommend

CEO approval

Business Outlook

Pros

The company is growing and looking to expand on the west coast. They have 2 week training and then ease you onto the floor so that you are not thrown to the wolves. The benefits are pretty good including paid gym membership.

Cons

The work can be monotonous. Aside from medical alarms, most signals are false alarms. Everyone is militarized, breaks are monitored to the second, bathrooms require ID card to unlock, There is no real chance to leave your desk because you are taking or making call after call. When I started the pay was only $10/hr but I've heard that they have raised it.

Viewing 175 - 177 of 271 Reviews

Jobs at Rapid Response Monitoring

Fall Accounting Intern

Audio Alarm Technology Specialist (Corona, CA)

Learning and Development Trainee - $24/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

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Ratings by category

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Reviews by job title

Great Place to Work

Emergency Dispatcher

Fair

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