Rapid Response Monitoring reviews

I have sold in the alarm and commercial fire space in some way, shape, or form for the past decade. I decided to make a move to the manufacturer's rep portion of the business, and the qualities that drew me to Rapid have proven to be the core pieces that make me want to stay with Rapid. First of all, this is a Central Station that you can stand behind. The technology and operators are both top-notch, and the services are priced appropriately. If you can't explain value and have sold via low price, only, Rapid is not the place for you. Rapid is light years ahead of what a lot of other places are offering their customers. We have a sales manager who has high expectations but also has our back. As long as you're hard working and professional, I suspect it will stay that way. He identifies areas for improvement in the business and people and takes action to execute those improvements. The new building is incredible. Again, there is no other central station like it, and that level of investment ultimately makes your customers' businesses better too. The benefits are excellent, especially health. I pay the same for a family plan as I did at my last company, but the coverage is excellent. I am saving around 300 dollars a month minimum just on medication and general wellness because it is not high deductible coverage like most current company-sponsored plans. There are long-tenured employees, and new employees with the tenacity to succeed rise to the top. Finally, as a sales guy, I can't know everything. There is a large bullpen of really smart people who are ready to help me or my customers.

I have been in the security industry for over a decade and have never seen a company who dedicates so many resources to training and continuous employee improvement. Two weeks ago I attended our annual sales meeting at our Syracuse, NY facility which included the entire inside and outside sales team, managers and directors. The highlight of my time there had to be the tour of the new expansion which adds an additional 35,000 square feet to the existing 40,0000 square feet of building structure. I was blown away by the level of detail that went into all of the new office spaces, huddle rooms, conference room areas, employee amenities and break areas. Not to mention the new operating room which absolutely blew my mind with it's openness and use of natural light into the building. I could tell that every single square foot of the space we were in was accounted for and thought out in order to increase efficiency while providing redundancy and the most comfortable call center environment possible. Furthermore I was to sit down with various members of our dealer support and technical departments to discuss specific topics that I needed to be refreshed on. Not only was I am impressed by everyone's professionalism but also by how much they valued my time as much as I valued theirs. Reflecting on my time there I had requested to sit with one of the operators and in a matter of minutes they were able to go over specific procedures and scenarios and blew me away with the level of knowledge they possess and use on a day-to-day basis in their roles. It made me proud to represent a company with such dedicated employees who stand by the responsibility of protecting life and property. Before coming on board with Rapid Response they came highly recommended and I can't say enough about the level of leadership top down in this organization. Not only have I been able to be mentored by reliable management that are experts in their fields; I have been given new tools to mentor others and help drive the business with an increased level of ownership and dedication to my peers within a winning culture.