Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 36 reviews)); "The benefits are good if you’re there long enough" ((in 26 reviews)); "training is thorough and on" ((in 17 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Blatant favoritism and double standards" ((in 8 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews)); "very crappy upper management." ((in 4 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Work/Life balance

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

4.0

Jul 12, 2017

Growing company!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Rapid is a growing company with advancement opportunities. It also gives employees some very nice incentives such as movie tickets, retail gift cards including Amazon and Target, and an annual bonus program for reaching goals. Scheduling is pretty flexible with shift and day off trades.

Cons

It is a large company and you can sometimes feel like you are just a number, but management does their best to avoid this. Working weekends can be challenging, but days off during the week are convenient at times.

1.0

Jul 6, 2017

Vile

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing "pro" exists within its walls except friends that feel the same way about the terrible company they invest their hardwork, experience and time with.

Cons

Terrible management which has been said over and over. Extremely high turnover. Expected to work in an extremely stressful, disfuncional environment and log into your phone and simultaneously combat hostile, rude people all day. Everyday is the same. Employee's in operations are looked down upon and treated HORRIBLE.

5.0

Jun 22, 2017

Very fast paced, nice place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, good pay, helpful co-workers, some opportunities to move up if you work hard and wait

Cons

Sometimes dealing with stressful/emergency situations - they do give you a lot of training on this though and a supervisor can always help

Viewing 196 - 198 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Customer Service Representative - $22/hr

Audio Alarm Technology Specialist (Syracuse, NY)

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Growing company!

Vile

Very fast paced, nice place to work

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