Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 36 reviews)); "The benefits are good if you’re there long enough" ((in 26 reviews)); "training is thorough and on" ((in 17 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Blatant favoritism and double standards" ((in 8 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews)); "very crappy upper management." ((in 4 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

5.0

Dec 17, 2016

You get what you put in

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Rapid is a great company to work for. Free gym membership, 401k plan, paid vacation days, overtime availability, and an expanded facility in the works. There's lots of room to grow, but only if you work hard and have a positive attitude.

Cons

People with time management difficulties might have a hard time with the company as every break and lunch is calculated and monitored closely. This is not an attempt to make employees lives difficult, but to keep track of activity as it can be very busy.

5.0

Dec 14, 2016

Great Company to Work For

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, good benefits, great management, free pizza Fridays and casual Fridays.

Cons

Construction is always going on.

5.0

Dec 7, 2016

Great company with opportunities to grow!

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Working at Rapid has been a very rewarding experience. From the beginning you receive thorough, paid training that prepares you to handle emergency situations. Knowing you are a key component in saving people's lives and protecting their property is a benefit on its own. The company promotes from within so advancement opportunities are frequently available and ongoing training keeps you up to date with the fast pace environment. Within a year of my employment here I was promoted to shift supervisor. Working close with my fellow supervisors made my transition smooth and comfortable. Interacting with so many smart, driven individuals makes me excited to come to work every day. Everyone is friendly and inviting and always ready to help. There are different shifts available, the benefits are great, and you receive annual increases. If you're looking for a place to start a career, this is the place for you.

Cons

Working weekends can be inconvenient sometimes, but early shifts are available that allow you to enjoy the rest of your day.

Viewing 214 - 216 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Customer Service Representative - $22/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Overnight Customer Service Representative