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Rapid Response Monitoring

Engaged Employer

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)
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Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews
1.0
Feb 28, 2017

The closest to hell as I ever want to get.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, benefits are okay, work along side others who are supportive.

Cons

Being in operations is a demoralizing experience. A segregated environment where operations is revered as something that should be frowned upon. People in other departments have full license to be as rude as they wish to an operator. Within the department there is a heavy top down micromanaged climate. One would expect to see egos such as this in a medical environment perhaps. Huge level of disconnect between staff and management. The facility is over crowded and at times awkward and extremely uncomfortable. These factors alone on top of the stress of performing the actual job adds insult to injury. Ridiculous policies where tattoos and facial hair are prohibited; yet, being frumpy, over weight and exhibiting poor hygiene is widely accepted, and often promoted. The schedule and expectations are brutal. As mentioned in the previous posts, there are many instances of having to work 6-8 days in a row. This compromises mental and physical health which jeopardizes the extreme endurance needed to navigate through high activity levels. The activity levels are elevated due to poor attrition which is disguised as being the result of growth. Sure, the company is growing but the staff leaves or is fired equally as fast. Training department is misogynistic and lacks diversity. Most trainers are attractive young (all white) females or "bros". Good people? Yes but at the same time not an accurate representation of th diverse staff. Miserable unhappy faces, degrading comments and gestures to start the day. Requires a thick skin and ability to endure. The hiring standard has been lowered to accommodate this and is also evidenced by staff. Very frustrating because has so much potential to be wonderful and just gets worse and worse.

1.0
Feb 4, 2017
Recommend
CEO approval
Business Outlook

Pros

people are friendly, plenty of overtime available, benefits are alright.

Cons

Management, although friendly, is bound by strict guidelines such as if you call out and do not have any personal time left you will be written up unless you have a note from a doctor. I took my son to the emergency room and had to call out. I was written up. This was a life or death situation and I had the documents from the hospital. It did not matter.

1.0
Jan 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Some select employees, and management are courteous and respectful to each other.

Cons

Management is terrible, to the point where they have people leaving on a daily basis. HR is so bad that you worry risking your job if you think of reporting something to them ( seems like they're in the managements pockets ).

Viewing 211 - 213 of 271 Reviews

Glassdoor has 281 Rapid Response Monitoring reviews submitted anonymously by Rapid Response Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if Rapid Response Monitoring is right for you.