Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"Benefits are great and affordable and they offer 1" ((in 35 reviews)); "pay is good and offer overtime" ((in 26 reviews)); "They have 2 week training and then ease you onto the floor so that you are not thrown to the wolves." ((in 13 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Having the option to apply for vastly different departments and continue to learn and grow is highly attractive to me, and it is good that this type of movement is encouraged by management as well." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO is deducted in small increments if you’re even slightly late." ((in 4 reviews)); "very crappy upper management." ((in 4 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

1.0

Aug 23, 2015

If you like feeling dead inside come work at Rapid Response

Operations

Recommend

CEO approval

Business Outlook

Pros

The people I work with are the best! Alright job to have on a resume.

Cons

No private life, poor management, 5 sick days for a year, mean/hurtful customers, constant threat of being in trouble.

5.0

Aug 10, 2015

Awesome job in Syracuse!!

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

This is a fun and fast paced job. Lots of incentives like annual increases, performance bonuses, medical, dental and 401K. I have been here 1 year and already have been promoted twice!!

Cons

They do promote from within but with the growing staff numbers, most positions are pretty competitive so bring your "A" game.

1.0

Sep 20, 2013

Don't Do It

Supervisor

Recommend

CEO approval

Business Outlook

Pros

It will make you appreciate just about every other job you've ever had unless that job involved cleaning toilets.

Cons

This is not the company I started working for in 2007. At that time the job seemed to have a lot of promise and people were happy to work there. Over time, the most incompetent knuckleheads rose through the ranks and implemented the most soul-crushing work environment imaginable. To give you an idea how ridiculous it's gotten, you can't use the bathroom without asking permission, and they can and will deny you. I gaurantee the heartless swine running the place now lose no sleep whatsoever about the way they treat people.

Viewing 22 - 24 of 271 Reviews

Jobs at Rapid Response Monitoring

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