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Rapid Response Monitoring

Engaged Employer

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)
avatar

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews
3.0
Oct 12, 2021

A lot has changed

Recommend
CEO approval
Business Outlook

Pros

This job has good benefits, you get pto, paid sick time, incentives, bonuses. Coworkers are all amazing

Cons

Staff shortage has made this job extremely stressful. There is alarms we need to get to within 2 to 3 mins that are having to wait up to 30 mins. It's ridiculous really, these are real customers that are having real emergencies. People have died due to the lack of response times. What's worse is they continue to take on more dealers when we can barely manage the activity we currently have. You will be verbally abused by customers, dispatchers and dealers. If you care about your mental health don't come here. If you thrive under stress and constant verbal abuse doesn't affect you, then this job is for you.

1.0
Apr 3, 2019

Be careful of who you work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free parking, the cafeteria was nice.

Cons

Everything else was a negative.

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Rapid Response Monitoring Response
7y
Thank you for sharing your feedback. We make every attempt to provide our staff with not only a great work environment but also a career path and supportive management. I am sorry to hear that you had a negative experience. Please contact our HR department if you would like to provide any details as to how we could have done a better job for you.
Viewing 25 - 27 of 271 Reviews

Glassdoor has 281 Rapid Response Monitoring reviews submitted anonymously by Rapid Response Monitoring employees. Read employee reviews and ratings on Glassdoor to decide if Rapid Response Monitoring is right for you.