Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"Benefits are great and affordable and they offer 1" ((in 35 reviews)); "pay is good and offer overtime" ((in 26 reviews)); "They have 2 week training and then ease you onto the floor so that you are not thrown to the wolves." ((in 13 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Having the option to apply for vastly different departments and continue to learn and grow is highly attractive to me, and it is good that this type of movement is encouraged by management as well." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO is deducted in small increments if you’re even slightly late." ((in 4 reviews)); "very crappy upper management." ((in 4 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

4.0

Jun 1, 2014

Growing Company-great for a jump start to your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Room for Growth Growing Company Impeccable Facilities

Cons

Some favoritism and nepotism Nature of the business takes you from home more than the typical 40 hours

1.0

Apr 5, 2018

I have hope you will realize how many people you hurt/affected...

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Under the new management in Corona there are not any pros left really. Another bureaucracy under a mask.

Cons

Too many to name. You make us feel like robots. Reviewed constantly and not treated like a human being. Meanwhile the bosses joke all night and have fun. I had 2 mouths to feed alone. Everyone that worked here knew that. They still terminated me unjustly and there is nothing i can do. Believe me i tried. Heartless is no other way to describe it.

Rapid Response Monitoring Response

8y

Thank you for taking the time to share your feedback with us. We are truly sorry to read these comments. While we make every attempt to make our company an enjoyable and rewarding place to work, we clearly missed the bar with you. We will take your feedback seriously and continue to work to improve. Thank you for your time with us. We wish you the best of luck and success in your future endeavors.

5.0

May 3, 2017

Thought I would only be here a few months

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work you do not take home with you. You come in, sit down, work in your queue. Then the amazing part, you go home and work stays at work. The pay is much better than a lot of other starting jobs in the area. There is a huge amount of training that goes into it. Overtime you can pick from the large schedule. Paid lunches.

Cons

Do not be late. Every now and then isn't the end but once you get two. "We are sensing a pattern here, is this going to be an issue?" If you have legitimate reasons like bad weather or things you can't do something about it's fine but just, don't be late.

Viewing 265 - 267 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Customer Service Representative - $22/hr

Overnight Customer Service Representative

Fall Accounting Intern

Guest Relations Porter