Very low salaries
Work/life balance is not important, people feel they have to work 7 days a week and they are still behind because company will not hire enough people to address the work load
In meetings, they remind people they are replaceable and they receive resumes everyday so they can get other people if they need to
Vague sales contract so clients end up angry shortly after coming on board
Employees caught in the middle between clients and company as many clients angry at company a great deal of the time
When clients leave employees blamed even though clients left due to processes set by executive leadership that employees have nothing to do with
Executive leadership does not communicate well so most of the time most mid-management and lower does not know what is happening
Fees for everything you can imagine to the clients which upsets them and employees have to deal with because no one told the client ahead of time
They pretend to the outside world that all is good when many employees are treated poorly and some clients are watching the calendar for the day when their contract ends which makes life hard for the employees dealing with those clients
Senior and executive management have mostly not ever done any of the jobs that deal with the client on a regular basis or attended board or annual meetings, etc.
Many errors are made on client and homeowner accounts which takes months or years to correct sometimes
