Refloor reviews

4.7

87% would recommend to a friend

(145 total reviews)

Brian Elias

89% approve of CEO

87% positive business outlook

Refloor has an employee rating of 4.7 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Refloor employee rating is 27% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

145 reviews
2.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a relatively easy job. Training is long and boring, but you’re going to peoples homes and sell them vinyl flooring. You can make decent money as long as you’re getting good leads. Work life balance is reasonable. Local management is willing to let you set your schedule around your life, which is very nice. I am a former employee however I want you to know. I am writing this review as honestly as possible.

Cons

There are many cons to this job. First of all the leads are terrible. Many one leg appointments, tons of appointments in very low income areas that are very hard to sell. You will drive a lot with zero gas reimbursement. You will not be compensated if you go to a lead even 75 miles away and they are not there. That is on you. No opportunity for earning bonuses. You will be very micromanaged. The Louisville store has had three different managers since they opened 10 months ago.. The worst part about Refloor is that they are not as honest as they try to make themselves seem. They have a very good five star review rating but that is because they train their employees to get five star reviews before the installation actually happens. It’s unfortunate that so many customers are actually willing to do that.. Refloor does anything to get the sale they will even undercut their own employees. They’re not honest about their promotions. They will tell customers that they have one week to get free installation and then that promotion goes away and they will re-implement the same promotion the next month. If you don’t make a sale in the home and the customer wants to think about it a call center will call the customer and reduce the price of the sale to the very bottom dollar so the sale gets made but the sales rep doesn’t make any money at all. Unless Management likes you (they did like me) you will not get good leads. Refloor only gives leads to the sellers they perceive that are doing better. They’re LVP is insanely overpriced. They are telling customers they are getting a much higher quality product than they really are.. I’d be careful before signing on with Refloor check other companies. You might have better luck. This is a very typical high-pressure 1, touch clothes sales position.

avatar
Refloor Response
2w
Thank you for taking the time to share your perspective. We're sorry to hear that your experience did not meet your expectations. We appreciate your acknowledgment of the flexibility and support you received from local leadership, as well as your feedback regarding lead quality, management changes, compensation, and the overall sales experience. We recognize that experiences can vary, and feedback like yours provides valuable insight into areas where employees may see opportunities for improvement. We also want to be clear that integrity and transparency are fundamental to how we operate. We take concerns regarding sales practices, promotions, customer communication, and employee support seriously, and we are committed to maintaining processes that reflect those standards. As Refloor continues to grow, we remain focused on strengthening leadership, refining our systems, and providing our teams with the support and resources needed to succeed. We appreciate the time you spent with Refloor and wish you the best in your future endeavors. — The Refloor Team
5.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

The onboarding and orientation were top notch. The team is welcoming and knowledgeable. What this company has achieved in such a short amount of time is truly incredible and a testament to the amazing people doing the work. Great leadership, great people, great product. This is an exceptional place to grow your career as the business expands into new markets across the country.

Cons

I don't have any cons at this time about the business, and I know that if I did, they would absolutely be open to the feedback and want to make improvements.

5.0
Oct 24, 2025

great people and culture

Recommend
CEO approval
Business Outlook

Pros

It's nice place to work.

Cons

Work life balance to be considered.

avatar
Refloor Response
2w
We appreciate you taking the time to share your experience at Refloor. It's great to hear that the people and culture have made Refloor a positive place to work. Building a supportive environment where employees enjoy working alongside their teammates is something we place a great deal of importance on. We also appreciate your feedback regarding work-life balance. Perspectives like yours are valuable and help us better understand the experiences of our employees across the organization. Thank you for sharing both the positives and the areas where we can do better.
Viewing 55 - 57 of 145 Reviews

Glassdoor has 155 Refloor reviews submitted anonymously by Refloor employees. Read employee reviews and ratings on Glassdoor to decide if Refloor is right for you.