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      Refloor

      Engaged Employer

      Refloor reviews

      4.7

      87% would recommend to a friend

      (145 total reviews)

      Brian Elias

      89% approve of CEO

      87% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.5

      Senior management

      4.5

      Career opportunities

      4.4

      Work/Life balance

      4.2

      Compensation and benefits

      Refloor has an employee rating of 4.7 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Refloor employee rating is 27% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      145 reviews
      1.0
      Mar 8, 2026

      Corporate BS - FL is a Right to Work State, Not a Right to Pay State

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have semesters in place and procedures to follow, but no role play or training support and it was all virtual training... with old school sales tactics thread with AI Internet Leads

      Cons

      Refloor is a large national flooring company with strong marketing, so field sales reps do get a lot of leads. However, the company operates with what they openly call “ABH – Always Be Hiring,” which reflects the extremely high turnover. The role felt like a revolving door with heavy corporate pressure on sales numbers. Coming from years in the construction contracting world, i was shocked being forced to sign a non-compete agreement tied to the position that anyone considering the role should review carefully. Unfortunately, I was also left with wages that were never paid after my time there, which was very disappointing! The company has strong brand recognition, but in my experience the focus was far more on constant hiring than on supporting or retaining employees.

      avatar
      Refloor Response
      3mo
      Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Refloor has grown quickly in recent years, and with that growth we continue to invest heavily in improving training, systems, and support for our teams. Our goal is to give sales professionals the structure, marketing support, and opportunities they need to succeed while helping homeowners make informed decisions about their flooring projects. Like many performance-based sales roles in the home improvement industry, this position can be demanding and isn’t the right fit for everyone. However, many of our sales professionals have built successful careers with Refloor, with several team members earning strong incomes and growing with the company over time. We also take concerns about compensation very seriously. Refloor is committed to paying all teammates accurately and in accordance with applicable laws. Anyone who believes there is an outstanding payroll issue is encouraged to contact our HR team so it can be reviewed and resolved. We appreciate the feedback regarding training as well. As we continue expanding into new markets, improving onboarding and coaching for our teams remains a priority. We wish you the best in your future opportunities and appreciate the time you spent with Refloor.
      2.0
      Jan 24, 2026

      Dysfunctional/disorganized management

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a relatively easy job. Training is long and boring, but you’re going to peoples homes and sell them vinyl flooring. You can make decent money as long as you’re getting good leads. Work life balance is reasonable. Local management is willing to let you set your schedule around your life, which is very nice. I am a former employee however I want you to know. I am writing this review as honestly as possible.

      Cons

      There are many cons to this job. First of all the leads are terrible. Many one leg appointments, tons of appointments in very low income areas that are very hard to sell. You will drive a lot with zero gas reimbursement. You will not be compensated if you go to a lead even 75 miles away and they are not there. That is on you. No opportunity for earning bonuses. You will be very micromanaged. The Louisville store has had three different managers since they opened 10 months ago.. The worst part about Refloor is that they are not as honest as they try to make themselves seem. They have a very good five star review rating but that is because they train their employees to get five star reviews before the installation actually happens. It’s unfortunate that so many customers are actually willing to do that.. Refloor does anything to get the sale they will even undercut their own employees. They’re not honest about their promotions. They will tell customers that they have one week to get free installation and then that promotion goes away and they will re-implement the same promotion the next month. If you don’t make a sale in the home and the customer wants to think about it a call center will call the customer and reduce the price of the sale to the very bottom dollar so the sale gets made but the sales rep doesn’t make any money at all. Unless Management likes you (they did like me) you will not get good leads. Refloor only gives leads to the sellers they perceive that are doing better. They’re LVP is insanely overpriced. They are telling customers they are getting a much higher quality product than they really are.. I’d be careful before signing on with Refloor check other companies. You might have better luck. This is a very typical high-pressure 1, touch clothes sales position.

      avatar
      Refloor Response
      2w
      Thank you for taking the time to share your perspective. We're sorry to hear that your experience did not meet your expectations. We appreciate your acknowledgment of the flexibility and support you received from local leadership, as well as your feedback regarding lead quality, management changes, compensation, and the overall sales experience. We recognize that experiences can vary, and feedback like yours provides valuable insight into areas where employees may see opportunities for improvement. We also want to be clear that integrity and transparency are fundamental to how we operate. We take concerns regarding sales practices, promotions, customer communication, and employee support seriously, and we are committed to maintaining processes that reflect those standards. As Refloor continues to grow, we remain focused on strengthening leadership, refining our systems, and providing our teams with the support and resources needed to succeed. We appreciate the time you spent with Refloor and wish you the best in your future endeavors. — The Refloor Team
      5.0
      Jun 25, 2025

      Growing company, supportive team

      Installation coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training and onboarding is very supportive from all fronts. Company provides you with all the tech you need to do the role with tech team onsite. Collaborative/communitive mindset across departments.

      Cons

      Have to work 1-2 Saturdays per month during busy season. But still within a 5 day work week, not additional. Compensation as entry level could be higher but company continues to grow with potential for advancement.

      Viewing 10 - 12 of 145 Reviews
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      ReviewsRefloor reviews

      Glassdoor has 155 Refloor reviews submitted anonymously by Refloor employees. Read employee reviews and ratings on Glassdoor to decide if Refloor is right for you.