Regions Financial reviews

3.6

65% would recommend to a friend

(4,223 total reviews)
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John Turner

76% approve of CEO

62% positive business outlook

Regions Financial has an employee rating of 3.6 out of 5 stars, based on 4,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Regions Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
May 31, 2022
Recommend
CEO approval
Business Outlook

Pros

-Physically easy job, most you do is stand. -Great benefits. Truly the main reason I haven’t left yet. -5% matching 401k, good coverage (as long as you stay healthy), different employee resources, et. -11 paid federal holidays a year + vacay + sick time. -If you enjoy working with customers, it’s a great place to establish relationships, learn how people like to bank, very easy to make people feel special. -If you enjoy counting money, organizing, strapping, etc; it’s incredibly fun. -The team you work with COULD be amazing. *Could* -Great hours, 8-5 with generally an hour lunch.

Cons

-If you have no desire to pry into people’s finances to see how you can change their lives, then there is no lateral movement. -Pay is minimal. The benefits compensate a little bit, but as a single, 29 year old, I simply cannot make a life out of $15.20/hr, despite having been here 3 years. -If you’re not a fan of being pushed to fill company goals and numbers; this is not the place for you. Yes the customer’s well being is first and foremost; but as a company they are very invested in “discovering customers needs and finding a solution to meet that need”, with the most sought after goal being a loan to fulfill “loan dollar” goals. Now don’t get me wrong; the correct type of loan in the right time can definitely help change a customers life for the better; and they are VERY strict (as they should be) on Banker Integrity and doing what’s right for the customer, but it’s still a corporation that needs to make money, so the goals are definitely there. -If you don’t have a great team with a great leader, it can be miserable. -There is a lot of pressure as far as “if you don’t catch someone doing something bad, intentionally or unintentionally, there can be severe repercussions to both the bank and the customer.” (Lots of education and continual training is put in place to help avoid this, however.)

1.0
May 22, 2022

Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Insurance Time off Holidays Remote Tuition reimbursement

Cons

No room for growth Ridiculous call volume No idle time Back to back calls No ground rules. They make up stuff as they go No help in chats Managers don’t care Ridiculous call volumes. Rules that create negative experiences for customers Multiple transfers to different departments You have to send the customers to the branch for everything. I don’t even know why the contact center is open Extremely low pay compared to other financial institutions

2.0
Apr 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty ok. still not great.

Cons

Too many goals and if you hit goals then it wasnt a high enough goal and they want more. The customers are pretty bad in the area. The training is much more of a figure it out yourself kinda deal.

Viewing 154 - 156 of 4,223 Reviews

Glassdoor has 4,389 Regions Financial reviews submitted anonymously by Regions Financial employees. Read employee reviews and ratings on Glassdoor to decide if Regions Financial is right for you.