Regions Financial reviews

3.6

65% would recommend to a friend

(4,225 total reviews)
avatar

John Turner

76% approve of CEO

62% positive business outlook

Regions Financial has an employee rating of 3.6 out of 5 stars, based on 4,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Regions Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is alright. Benefits were alright too. You get to help customers choose financial products that work for them and help them meet their financial goals for the present and the future.

Cons

Training is weak. I was stuck in front of a computer screen for my first week, but I already knew the job, which helped. Deadlines and sales goals are unreasonable, and you will be written up if you fail to reach your goals. Your years/progress with this employer mean nothing when they want to crunch numbers; you're just a number. You WILL be micromanaged, patronized, scapegoated, and gaslighted. Management will ask about your career goals, and talk about a plan, but will not help you move you into the positions you desire. Only favorites will get promotions and awards even if they use unscrupulous and illegal ways of achieving those goals. My branch's atmosphere was toxic, especially management, but not all locations/people are like this. You will be working at least two positions and only be paid for one. Job titles matter to your colleagues. Bonuses are low for the hoops you have to jump through to get them. If you have issues with stress or anxiety or any other medical conditions, this job is not for you. Many warned me before I accepted this position, but I didn't listen; they left because of the stress. If your anxiety or medical condition interferes with your work, then they will be more eager to help you out the door instead of helping accommodate you.

1.0
Mar 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Bank Holidays Off and Ok benefits

Cons

They micromanage every single minute of your day. If a customer comes in and has a serious issue or needs help, but they have you in a call hour, you can not help them and you will get in trouble if you do. But if you get a bad survey after making a customer wait, then you are in trouble too. The goals they set are unrealistic. There is no way to meet them at all. but they just keep going up. They schedule you what to do with every single minute of your day and will reprint your schedule each day. They will tell you how many calls you should have in an hour, and expect you to have a detailed conversation with each one. You have to have a 10 minute conversation with your manager after each customer you speak with on the phone or in person, which is just them telling you how you should have sold something else to the customer even if they are in bankruptcy! If you do actually get someone on the phone that wants to talk to you and goes over all of their finances and you get them a mortgage and a new account and a car loan and send them to meet with someone about investments, but don't have time to call anyone else that hour then you are told you are lazy and not doing enough activities. But if you call 10 people and don't do a thing for them, you are treated like you are amazing. They have cut so much staffing that you are never able to get all of your work done because you are doing the work of three people. People will get overwhelmed and cry in the bathroom. It used to be a great company but no more.

Viewing 190 - 192 of 4,225 Reviews

Glassdoor has 4,391 Regions Financial reviews submitted anonymously by Regions Financial employees. Read employee reviews and ratings on Glassdoor to decide if Regions Financial is right for you.