Remitly reviews

3.8

65% would recommend to a friend

(512 total reviews)
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Sebastian Gunningham

64% approve of CEO

60% positive business outlook

Remitly has an employee rating of 3.8 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

512 reviews
3.0
Oct 6, 2022

Culture used to be great but not anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exposure to a lot of areas to work due to small teams.

Cons

Actions don't match words when it comes to culture.

3.0
Oct 3, 2022
Recommend
CEO approval
Business Outlook

Pros

It's easy to tell that Remitly wants to create a positive environment for it's employees. There is a focus on work life balance, reflected by it's flexible PTO and hybrid work policies. There is a focus on hiring diversity and creating an inclusive space. Culture at Remitly is generally positive and the mission is a great one that is easy to get behind.

Cons

Remitly has a terrible yearly review process that results in talented employees feeling shafted. The cost of living adjustment for most employees this year was less than half the rate of inflation. Pay in general seems low for most employees, year after year the company survey shows that low pay is a major concern for, but I have yet to see anything being done about this. Remitly has a meeting heavy culture that bogs down calendars and meeting spaces in their Seattle office. Despite Remitly declaring that they are a hybrid company, they make it obvious that they would prefer their employees to be in person. Despite this, they are unwilling to institute any COVID policy that might protect employees while in office.

1.0
Oct 2, 2022
Recommend
CEO approval
Business Outlook

Pros

* Mission driven - creating a lasting impact for immigrants and their families. * D&I - diverse at almost all seniorities. * Competitive pay with forward thinking hybrid and remote working policy. * Headphone and travel reimbursement, Udemy - many benefits to utilise. * Inspirational founder and CEO

Cons

* Unfortunately a COO who openly berates and singles out staff on calls, particularly women. I do not believe this will change. *I've been on the receiving end of many a micro-aggression at Remitly, but rarely do those responsible stop to reflect on their actions or even apologise. * Medical is just not good enough for fertility and gender affirmation. The provider needs to have been changed yesterday. Many folks have and will change companies (nearby) to get IVF fully covered by insurance.

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Remitly Response
3y
Thank you for your feedback. I'm glad that you see we're mission-driven, diverse, and that we have favorable comp/benefits. It pains me to hear about your negative experiences at Remitly. Culture and values are amongst the most important things that Matt and I aligned on 11 years ago when we started the company together and I think deeply about them every day. As you know, our values are aspirational, meaning we are imperfect and growing to be better humans -- and that certainly applies to me too. I would welcome your constructively direct feedback in person or via email if you'd like to continue the conversation. I wish you all the best as you continue your career.
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Glassdoor has 548 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.