Remitly reviews

3.8

65% would recommend to a friend

(511 total reviews)
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Sebastian Gunningham

61% approve of CEO

60% positive business outlook

Remitly has an employee rating of 3.8 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

511 reviews
2.0
Dec 18, 2024

This Company Is A Mess

Recommend
CEO approval
Business Outlook

Pros

- Pay - Mission - Stated values

Cons

- Has not figured out a way to operate that is profitable in 13 years - No lines of business are profitable other than remittances - Unrealistic workload expectations for employees (burnout) - Unclear job expectations - Metrics chosen to benchmark department performance - Engineering is severely understaffed - Platform infra is OLD

1.0
Oct 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Remilty is mission and value focused.

Cons

All engineers must work on-site in Seattle, according to the CTO. Only senior-level employees from Amazon are hired by the CTO. CTO makes special exceptions for Amazon folks and no one else. We lost our culture and took on the messy values of Amazon. Low morale in engineering and product Inadequate engineering leadership The CTO and engineering leadership only ever assign responsibility for their errors. ZERO work life balance.

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Remitly Response
2y
Thank you for your feedback. Like you, I am grateful for the opportunity to contribute to a mission as meaningful as Remitly’s, and to be a part of an organization built on strong core values. Employee experience is a priority for me and it’s my strong desire that all of our team members experience our Joyful value first hand. We will continue to learn and grow together and deepen the strength of our culture. I'm incredibly proud of the talent we've attracted and grown at Remitly from a diversity of backgrounds, and I see the team supporting and learning from each other every day. I have taken time to reflect on the experience you shared. It is true that at Remitly we value a balance of individual flexibility and in-person connections. Working together in-person gives us great opportunities for integrating new team members, allows for deep conversations and strong outcomes, makes collaboration easier, and supports learning and development. I invite you, if feasible, to contact me directly to discuss your concerns further. Thank you for being a valuable member of the Remitly team and for your daily contributions towards our mission to serve our customers. CTO
2.0
Aug 6, 2023
Recommend
CEO approval
Business Outlook

Pros

- stock price on the up / business grows organically with no updates to product - company has $ and spends - good office perks - free lunches / snacks / drinks

Cons

- poor and inept leadership - middle management worst (directors) - toxic culture of back biting all around - PMs are a joke / they talk more and do less and would say the same for engineering, they don’t do much - everybody is coasting - product has remained the same for years - every initiative fails due to lack of clear direction / vision - The company offers scant avenues for career progression, accompanied by a persistent pattern of lackluster performance. Individuals who remain are seemingly constrained by mediocrity.

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Remitly Response
2y
Thank you for taking the time to share your thoughts on your experience during your time at Remitly. We appreciate your honesty and value your feedback. We’re glad to hear that you found certain aspects of our company positive, such as the upward trajectory of the company stock price and the office perks we offer, such as free lunches, drinks, and snacks. Providing a pleasant work environment is important to us, and we’re glad those efforts were noticed. However, we’re truly sorry to hear about your concerns with leadership and the culture you encountered. We take these matters seriously and understand the impact they can have on an employee’s experience. Creating a supportive and growth-oriented atmosphere is something we continuously strive for. We acknowledge your feedback regarding middle management and avenues for career progression. We’re committed to addressing these concerns and your insights will help us identify areas of improvement. If you would like to discuss your experience in more detail, we encourage you to reach out to our HR team. Your feedback is invaluable as we work to create a workplace where every employee can thrive. Thank you again for sharing your thoughts, and we wish you all the best in your future endeavors.
Viewing 13 - 15 of 511 Reviews

Glassdoor has 547 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.