Remitly reviews

3.8

65% would recommend to a friend

(512 total reviews)
avatar

Sebastian Gunningham

65% approve of CEO

61% positive business outlook

Remitly has an employee rating of 3.8 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

512 reviews
5.0
Aug 19, 2023

CPT

Recommend
CEO approval
Business Outlook

Pros

Customer Centric. Listens to employees

Cons

Not competitive to other fintech in terms of hybrid work set up..

avatar
Remitly Response
2y
Thank you for sharing your positive feedback about your experience working at Remitly. We truly appreciate your 5-star review and your valuable insights into our strengths and areas of improvement. It’s wonderful to hear that you feel we’re customer-centric and that we prioritize listening to our employees. Our commitment to both our customers and our team is at the core of our values, and your recognition of these aspects is very gratifying. We understand your feedback regarding our hybrid work setup and we’re constantly evaluating our policies to ensure alignment with evolving needs. Your input will help guide our efforts to provide the best possible work environment for everyone. Your perspective is crucial in our journey towards continuous improvement, and we’re grateful for your dedication and openness. Thank you once again for taking the time to share your thoughts, and for being a valuable member of the Remitly team! We’re just getting started! #wjgs
2.0
Aug 6, 2023
Recommend
CEO approval
Business Outlook

Pros

- stock price on the up / business grows organically with no updates to product - company has $ and spends - good office perks - free lunches / snacks / drinks

Cons

- poor and inept leadership - middle management worst (directors) - toxic culture of back biting all around - PMs are a joke / they talk more and do less and would say the same for engineering, they don’t do much - everybody is coasting - product has remained the same for years - every initiative fails due to lack of clear direction / vision - The company offers scant avenues for career progression, accompanied by a persistent pattern of lackluster performance. Individuals who remain are seemingly constrained by mediocrity.

avatar
Remitly Response
2y
Thank you for taking the time to share your thoughts on your experience during your time at Remitly. We appreciate your honesty and value your feedback. We’re glad to hear that you found certain aspects of our company positive, such as the upward trajectory of the company stock price and the office perks we offer, such as free lunches, drinks, and snacks. Providing a pleasant work environment is important to us, and we’re glad those efforts were noticed. However, we’re truly sorry to hear about your concerns with leadership and the culture you encountered. We take these matters seriously and understand the impact they can have on an employee’s experience. Creating a supportive and growth-oriented atmosphere is something we continuously strive for. We acknowledge your feedback regarding middle management and avenues for career progression. We’re committed to addressing these concerns and your insights will help us identify areas of improvement. If you would like to discuss your experience in more detail, we encourage you to reach out to our HR team. Your feedback is invaluable as we work to create a workplace where every employee can thrive. Thank you again for sharing your thoughts, and we wish you all the best in your future endeavors.
5.0
Aug 3, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Working with Remitly has been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs and developed a tailored solution that exceeded our expectations. I cannot recommend Remitly highly enough for any business seeking innovative software solutions and exceptional customer care.

Cons

Remitly still need more improvement.

avatar
Remitly Response
2y
Thank you so much for taking the time to share your fantastic experience as a long-standing member of our team! We’re truly thrilled to hear that your tenure of over four years with Remitly has been so rewarding and fulfilling. Our team is absolutely dedicated to delivering excellence, and we’re delighted that you’ve found working with our skilled professionals to be a pleasure. It’s wonderful to know that their expertise and dedication have made a positive impact on your journey with us. We’re especially glad to hear that our approach to understanding our customer’s unique needs and exceeding expectations has resonated with you. Your endorsement of our exceptional customer care is incredibly gratifying, as we consider it a cornerstone to our commitment to our customers. Your recommendation and feedback mean a lot to us and we encourage you to continue to share your ideas to help us improve and continue to strive for excellence in every aspect of our work. Thank you for your loyalty and kind words. We look forward to many years of collaboration and shared success. We’re just getting started! #wjgs
Viewing 289 - 291 of 512 Reviews

Glassdoor has 548 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.