Remitly reviews

3.8

65% would recommend to a friend

(512 total reviews)
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Sebastian Gunningham

65% approve of CEO

61% positive business outlook

Remitly has an employee rating of 3.8 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

512 reviews
3.0
Jul 26, 2023

.

Recommend
CEO approval
Business Outlook

Pros

Great teams to work with and management. Very interesting job

Cons

Unfortunately the job has become a Customer Support over phone and chat.

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Remitly Response
2y
Thank you for taking the time to share your thoughts on your experience at Remitly. We truly appreciate your feedback and are glad to hear that you’ve had positive interactions with our teams and management, as well as finding the job itself engaging. We understand that every role evolves over time, and we’re sorry to hear that you’ve experienced a shift in the nature of your job responsibilities. We value your feedback regarding the increasing focus on customer support activities over the phone and chat. Please know that your concerns are important to us, and we are committed to continuously improve the work experience for all of our employees. In the meantime, we encourage you to engage with your manager or HR representative to discuss your concerns in more detail. We want to ensure that your experience aligns with your expectations and career aspirations. Thank you again for your honest feedback. We value you as a member of our team and are dedicated to creating a positive work environment that allows both our employees and company to thrive.
5.0
Jul 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Career growth and great for career shifters.

Cons

Shift bidding is chaotic, brings out the worst in people.

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Remitly Response
2y
We are grateful for your highly complimentary review and the 5-star rating you have given us. Thank you for taking the time to share your positive experience at Remitly. We are delighted to learn that you found our company to be a great place to work. Providing opportunities for career growth and supporting career shifters is one of our top priorities. We believe in empowering our employees to reach their fullest potential and enabling them to achieve their career aspirations. Your success and satisfaction mean a lot to us and we are thrilled that you had a fulfilling experience during your time at Remitly. As with any workplace, we understand that there may be challenges, and we appreciate your candid feedback. We acknowledge that the shift bidding process can be complex and, at times, chaotic. We are continually evaluating our processes to make them more streamlined and employee-friendly. Your insights and feedback play a crucial role in helping us identify areas of improvement, and we appreciate your willingness to share your thoughts. If you have any further suggestions, please do not hesitate to reach out to us directly. Once again, thank you for your valuable contribution to Remitly and our customers. We wish you all of the best in your future endeavors. We’re just getting started #wjgs
5.0
Jul 21, 2023

Good company

Recommend
CEO approval
Business Outlook

Pros

Good culture and offering above average salary.

Cons

Lots of changes in process so u have to be adabtable. Some senior managers are awesome but some will drain your patience.

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Remitly Response
2y
Thank you for sharing your feedback about your experience with us. We truly appreciate your 5-star review and are thrilled to hear that you consider Remitly a good company. It’s fantastic to know that you enjoyed our positive work culture and found our salary offerings above average. We believe that a supportive and inclusive work environment fosters creativity and collaboration, and we’re glad that you experienced this during your time with us. Additionally, providing competitive compensation is essential to attract and retain top talent, and we’re delighted that our efforts in this regard are being recognized. We understand that navigating through changes can be challenging and we appreciate your adaptability during this time. As a company, we are continuously evolving to meet the needs of our customers effectively. We value employees who embrace change and contribute to our mission. Regarding your concerns about some senior managers, we take all feedback seriously and will address your comments internally to ensure that we maintain the highest standards of leadership and that every employee feels valued. If you have any further suggestions or concerns, please do not hesitate to reach out to us. Once again, thank you for your valuable contribution to Remitly, and we wish you all of the best in your future endeavors. We’re just getting started #wjgs
Viewing 292 - 294 of 512 Reviews

Glassdoor has 548 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.